07-16-2004
First, what OS and version? Second, what error do you get?
Third, is the box/system/server you are running this command from part of the something.com domain? If so, it may be that when you run the command, it looks runs through the rules (assuming Sendmail) and finds that it is part of that domain, strips it, and then goes looking for 'group'. If it has no clue what 'group' is, then it can do one of two things - it will either send it to where the rules state to send mail it has no clue what to do with OR it will error and send a error message back to the sender. Either way, you should see an email. You may have to either set up the box/system/server you are running the command on to forward any emails it doesn't know what to do with, or set up an alias which sends it to the group of people you want to send to.
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LEARN ABOUT DEBIAN
rt-email-group-admin-4
rt-email-group-admin(8) Request Tracker Reference rt-email-group-admin(8)
NAME
rt-email-group-admin - Command line tool for administrating NotifyGroup actions
SYNOPSIS
rt-email-group-admin --list
rt-email-group-admin --create 'Notify foo team' --group Foo
rt-email-group-admin --create 'Notify foo team as comment' --comment --group Foo
rt-email-group-admin --create 'Notify group Foo and Bar' --group Foo --group Bar
rt-email-group-admin --create 'Notify user foo@bar.com' --user foo@bar.com
rt-email-group-admin --create 'Notify VIPs' --user vip1@bar.com
rt-email-group-admin --add 'Notify VIPs' --user vip2@bar.com --group vip1 --user vip3@foo.com
rt-email-group-admin --rename 'Notify VIPs' --newname 'Inform VIPs'
rt-email-group-admin --switch 'Notify VIPs'
rt-email-group-admin --delete 'Notify user foo@bar.com'
DESCRIPTION
This script list, create, modify or delete scrip actions in the RT DB. Once you've created an action you can use it in a scrip.
For example you can create the following action using this script:
rt-email-group-admin --create 'Notify developers' --group 'Development Team'
Then you can add the followoing scrip to your Bugs queue:
Condition: On Create
Action: Notify developers
Template: Transaction
Stage: TransactionCreate
Your development team will be notified on every new ticket in the queue.
USAGE
rt-email-group-admin --COMMAND ARGS
COMMANDS
list
Lists actions and its descriptions.
create NAME [--comment] [--group GNAME] [--user UNAME]
Creates new action with NAME and adds users and/or groups to its recipient list. Would be notify as comment if --comment specified.
add NAME [--group GNAME] [--user UNAME]
Adds groups and/or users to recipients of the action NAME.
delete NAME
Deletes action NAME if scrips doesn't use it.
switch NAME
Switch action NAME from notify as correspondence to comment and back.
rename NAME --newname NEWNAME
Renames action NAME to NEWNAME.
NOTES
If command has option --group or --user then you can use it more then once, if other is not specified.
AUTHOR
Ruslan U. Zakirov <ruz@bestpractical.com>
SEE ALSO
RT::Action::NotifyGroup, RT::Action::NotifyGroupAsComment
perl v5.14.2 2013-05-22 rt-email-group-admin(8)