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Special Forums Cybersecurity Datacenter Crash (Server Unreachable for About 17 minutes) Post 303044539 by Neo on Tuesday 25th of February 2020 06:17:00 PM
Old 02-25-2020
Both outages have been due to networking issues in the datacenter. The dedicated server itself has been fine (I did reboot it once when the network was down).

I have all the details of the server of course but the server is not the problem. The datacenter is the problem.

They did contact me from billing and offer to waive the fees next month for two servers; but I have not responded yet.

After two outages in a single 24 hour period my "anger meter" went up dramatically and I am letting it go back down again before I reply back to them.
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HYLAFAX-SHUTDOWN(5)						File Formats Manual					       HYLAFAX-SHUTDOWN(5)

NAME
etc/shutdown - server shutdown control file DESCRIPTION
If the file etc/shutdown is present it describes when a HylaFAX server is to be shutdown and may contain a descriptive message to return to clients explaining the reason for the shutdown. This file is used by the hfaxd(8) program. The file has the following format: <year> <month> <day> <hour> <minute> <deny> <disconnect> <shutdown message text> The first line defines the date and time the server should be shutdown and the time preceding at which unprivileged clients should be denied service or disconnected; these fields are described in more detail below. Any lines that follow the first are taken as the text of a message to return to clients when notifying them of a scheduled shutdown or when denying them service. <year> The decimal year; e.g. 1996. <month> The decimal month; e.g. 10 for October. <day> The decimal day of the month in the range [1..31]. <hour> The decimal hour since midnight; in the range [0..23]. <minute> The decimal minute after the hour; in the range [0..59]. <deny> The time prior to the shutdown time at which to deny service to unprivileged clients. This value is specified as decimal number in the form HHMM; e.g. 130 for 1 hour and 30 minutes. <disconnect> Time time prior to the shutdown time at which to disconnect unprivileged clients that are logged in to the server. This value is specified as a decimal number in the form HHMM. NOTES
This file is typically created using the ``SHUT'' command supported by hfaxd(8). SEE ALSO
hfaxd(8), hylafax-server(5) January 18, 1996 HYLAFAX-SHUTDOWN(5)
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