Yes, there is no doubt that in today's world, it takes it all to be the best; and there is no doubt that the quality of the moderation and skill of the team is more important than the just the look and feel.
That's one reason I've devoted so much of my time to modernizing the forums to insure our amazing team members also have the best possible platform to thrive as a community. Sometimes change brings stress, but we have weathered the changes well and are doing just fine, I think.
I feel like I've accomplished that over the past year, especially when I take time off to look around the forumverse and see what else is out there.
Thanks for the comments and ideas, Victor.