11-24-2015
Do you send the email out through the same outbound server as the rest of your company email?
If you are sending the email out directly from the AIX machine, then you need to have a reverse dns entry.
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LEARN ABOUT SUSE
mailto.conf
mailto.conf(5) Apple Inc. mailto.conf(5)
NAME
mailto.conf - configuration file for cups email notifier
DESCRIPTION
The mailto.conf file defines the local mail server and email notification preferences for CUPS.
Each line in the file can be a configuration directive, a blank line, or a comment. Comment lines start with the # character.
DIRECTIVES
Cc cc-address@domain.com
Specifies an additional recipient for all email notifications.
From from-address@domain.com
Specifies the sender of email notifications.
Sendmail sendmail command and options
Specifies the sendmail command to use when sending email notifications. Only one Sendmail or SMTPServer line may be present in the
mailto.conf file. If multiple lines are present, only the last one is used.
SMTPServer servername
Specifies a SMTP server to send email notifications to. Only one Sendmail or SMTPServer line may be present in the mailto.conf file.
If multiple lines are present, only the last one is used.
Subject subject-prefix
Specifies a prefix string for the subject line of an email notification.
SEE ALSO
classes.conf(5), cupsd(8), cupsd.conf(5), mime.convs(5), mime.types(5), printers.conf(5),
http://localhost:631/help
COPYRIGHT
Copyright 2007-2009 by Apple Inc.
12 July 2006 CUPS mailto.conf(5)