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The Lounge War Stories Do you trust your users to follow your instructions? Post 302951978 by hicksd8 on Wednesday 12th of August 2015 10:35:07 AM
Old 08-12-2015
Many users (or customers) can't even follow instructions written in a support contract; like "if something breaks call us". They pay you for support but then, when something stops working they do their own thing.

"The package started misbehaving so we uninstalled it, reinstalled it, edited its config files, but then it started doing something else, very strange. Then we noticed that we couldn't print or send email."

So they originally had one problem, have really messed with it, and now created a further 60 issues. Now that they've really screwed it they call you and declare that they have a support contract which they wish to invoke. Please get it all back working again (for no extra fee). They also cannot tell you everything they did and/or may even deny that they've done anything since it broke.

Sound familiar? Particularly happens in family run businesses where a family member feels entitled to mess with the system. After all, it's our server, you only support it!!!
 

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CREATE OPERATOR 
FAMILY(7) PostgreSQL 9.2.7 Documentation CREATE OPERATOR FAMILY(7) NAME
CREATE_OPERATOR_FAMILY - define a new operator family SYNOPSIS
CREATE OPERATOR FAMILY name USING index_method DESCRIPTION
CREATE OPERATOR FAMILY creates a new operator family. An operator family defines a collection of related operator classes, and perhaps some additional operators and support functions that are compatible with these operator classes but not essential for the functioning of any individual index. (Operators and functions that are essential to indexes should be grouped within the relevant operator class, rather than being "loose" in the operator family. Typically, single-data-type operators are bound to operator classes, while cross-data-type operators can be loose in an operator family containing operator classes for both data types.) The new operator family is initially empty. It should be populated by issuing subsequent CREATE OPERATOR CLASS commands to add contained operator classes, and optionally ALTER OPERATOR FAMILY commands to add "loose" operators and their corresponding support functions. If a schema name is given then the operator family is created in the specified schema. Otherwise it is created in the current schema. Two operator families in the same schema can have the same name only if they are for different index methods. The user who defines an operator family becomes its owner. Presently, the creating user must be a superuser. (This restriction is made because an erroneous operator family definition could confuse or even crash the server.) Refer to Section 35.14, "Interfacing Extensions To Indexes", in the documentation for further information. PARAMETERS
name The name of the operator family to be created. The name can be schema-qualified. index_method The name of the index method this operator family is for. COMPATIBILITY
CREATE OPERATOR FAMILY is a PostgreSQL extension. There is no CREATE OPERATOR FAMILY statement in the SQL standard. SEE ALSO
ALTER OPERATOR FAMILY (ALTER_OPERATOR_FAMILY(7)), DROP OPERATOR FAMILY (DROP_OPERATOR_FAMILY(7)), CREATE OPERATOR CLASS (CREATE_OPERATOR_CLASS(7)), ALTER OPERATOR CLASS (ALTER_OPERATOR_CLASS(7)), DROP OPERATOR CLASS (DROP_OPERATOR_CLASS(7)) PostgreSQL 9.2.7 2014-02-17 CREATE OPERATOR FAMILY(7)
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