Do you trust your users to follow your instructions? Post: 302940916

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The Lounge War Stories Do you trust your users to follow your instructions? Post 302940916 by edfair on Friday 10th of April 2015 12:25:37 AM

04-10-2015

Registered User

Do you trust your users to follow your instructions?

This happened a long time ago and some of the details may not be exact. Customer had obsolete hardware running an obsolete SCO OS and some type of database program with data scattered around the system. There were 2-1g SCSI drives, both split in half, with the 3 filesystems automatically loading on boot.

The non boot hard drive upchucked and went out to data recovery while I replaced the hard drive, partioned it, and created the filesystems awaiting Monday morning and left with instructions to not attempt a restore of the data if it came in.

When I got there on Monday the data had been restored. You can imagine that their data was totally corrupted. Some parts were good, some parts were bad, and they had no understanding of how it happened. Restoring to a system without the attached filesystem dropped the stuff to the assumed proper place on the root drive but only those files that would fit. And as the drive filled up less and less would fit.

The person who did the restore told me that the owner of the company had told him to restore it in spite of my instructions not to.

It ended up in the court system, my side to get reimbursed for some time and parts, his counter suit for $40,000 for the work to recover his data, later reduced to $25,000 so it would stay in small claims court. The second judge to hear it suggested that we kiss and make up since it was going to cost both of us more to proceed than we would win.

I understood what had happened, had insisted on backups that would have allowed full recovery, but wasn't interested in dealing with them any more.

edfair

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LEARN ABOUT HPUX

exports

exports(4)						     Kernel Interfaces Manual							exports(4)

NAME

       exports, xtab - directories to export to NFS clients

SYNOPSIS

DESCRIPTION

       The file is obsolete and has been replaced by the new NFS file Please see dfstab(4) for more details.

       The file is also obsolete and has been replaced by the new NFS file Please see sharetab(4) for more details.

       The and the files are no longer used to export NFS directories.	Any modifications made to these files will have no impact on NFS.

       These manpages will be removed from future releases of HP-UX.

AUTHOR

       was developed by Sun Microsystems, Inc.

FILES

       list of commands to be executed at boot time

       system record of shared file systems

       list of hostnames

       list of network groups

       network information

       script that executes
	      command.

SEE ALSO

       share(1M), mountd(1M), nfsd(1M), dfstab(4), hosts(4), netgroup(4), networks(4), sharetab(4).

								  TO BE OBSOLETED							exports(4)