Do you trust your users to follow your instructions? Post: 302940916

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The Lounge War Stories Do you trust your users to follow your instructions? Post 302940916 by edfair on Friday 10th of April 2015 12:25:37 AM

04-10-2015

Registered User

Do you trust your users to follow your instructions?

This happened a long time ago and some of the details may not be exact. Customer had obsolete hardware running an obsolete SCO OS and some type of database program with data scattered around the system. There were 2-1g SCSI drives, both split in half, with the 3 filesystems automatically loading on boot.

The non boot hard drive upchucked and went out to data recovery while I replaced the hard drive, partioned it, and created the filesystems awaiting Monday morning and left with instructions to not attempt a restore of the data if it came in.

When I got there on Monday the data had been restored. You can imagine that their data was totally corrupted. Some parts were good, some parts were bad, and they had no understanding of how it happened. Restoring to a system without the attached filesystem dropped the stuff to the assumed proper place on the root drive but only those files that would fit. And as the drive filled up less and less would fit.

The person who did the restore told me that the owner of the company had told him to restore it in spite of my instructions not to.

It ended up in the court system, my side to get reimbursed for some time and parts, his counter suit for $40,000 for the work to recover his data, later reduced to $25,000 so it would stay in small claims court. The second judge to hear it suggested that we kiss and make up since it was going to cost both of us more to proceed than we would win.

I understood what had happened, had insisted on backups that would have allowed full recovery, but wasn't interested in dealing with them any more.

edfair

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LEARN ABOUT NETBSD

virecover

VIRECOVER(8)						    BSD System Manager's Manual 					      VIRECOVER(8)

NAME

     virecover -- report recovered vi edit sessions

SYNOPSIS

     /usr/libexec/virecover

DESCRIPTION

     The virecover utility sends emails to users who have vi(1) recovery files.

     This email gives the name of the file that was saved for recovery and instructions for recovering most, if not all, of the changes to the
     file.  This is done by using the -r option with vi(1).  See the -r option in vi(1) for details.

     If the backup files have the execute bit set or are zero length, then they have not been modified, so virecover deletes them to clean up.
     virecover also removes recovery files that are corrupted, zero length, or do not have a corresponding backup file.

     virecover is normally run automatically at boot time using /etc/rc.d/virecover.

FILES

     /var/tmp/vi.recover/recover.*  vi(1) recovery files
     /var/tmp/vi.recover/vi.*	    vi(1) editor backup files

SEE ALSO

     vi(1), rc.conf(5)

HISTORY

     This script, previously known as recover.script, is from nvi and was added to NetBSD in 1996.  It was renamed in 2001.

AUTHORS

     This man page was written by Jeremy C. Reed <reed@reedmedia.net>.

BSD
								  October 9, 2006							       BSD