08-11-2014
You might need to tell us a bit first!
Do you know the OS level? If not, uname -a might help.
After that, you are looking at output from the rpm command. have a read of the manual pages and then review the support you have in place with Sun (not owned by Oracle)
If there is 3rd party software in play, you would need to tell us what it is to get a useful response.
Presumably you are paying a licence fee, so do talk to them too.
Robin
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