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Full Discussion: Right On Time, Somewhere
The Lounge War Stories Right On Time, Somewhere Post 302590365 by admin_xor on Monday 16th of January 2012 02:12:42 AM
Old 01-16-2012
Smilie Thanks for sharing your story. It's very true that most of the times we do not bother to check the time of the clock before scheduling stuffs.

We maintain IT infrastructure for a big pharma company. For any SLA (service level agreement) breach, my employer has to pay a real big amount of money to the client. Now that's been told, once my colleague had to schedule a maintenance on an AIX server. We have a procedure to do that. There's a lot of approvals from service delivery managers of both the client and our company required. After getting those, this guy went on scheduling the reboot of the machine in maintenance mode in cron a day before. The next day, I got a call from IT Incident management people saying a server is down before it's scheduled maintenance window. It happened around 20 minutes before the scheduled time. We had to raise a severity for this. Upon checking the root cause of this later, we found somehow the server was failing to sync with the NTP server and the clock was going 20 minutes faster than the actual time.

And yes, because of all these, we breached the SLA! Smilie
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HATOP(1)						      General Commands Manual							  HATOP(1)

NAME
HATop - interactive ncurses client for haproxy SYNOPSIS
hatop -s SOCKET [OPTIONS] DESCRIPTION
HATop is an interactive ncurses client and real-time monitoring, statistics displaying tool for the HAProxy TCP/HTTP load balancer. HATop's appearance is similar to top(1). It supports various modes for detailed statistics of all configured proxies and services in near realtime. In addition, it features an interactive CLI for the haproxy unix socket. This allows administrators to control the given haproxy instance (change server weight, put servers into maintenance mode, ...) directly out of hatop (using keybinds or the CLI) and moni- tor the results immediately. HATop uses a unix domain socket to communicate with HAProxy. This can be configured in the HAProxy configuration using the "stats socket" option. To enable all of HATop's features the "level" parameter of this option should be set to "admin". OPTIONS
--version show version number and exit -h, --help show help message and exit -s SOCKET, --unix-socket=SOCKET path to the haproxy stats socket -i INTERVAL, --update-interval=INTERVAL update interval in seconds (1-30, default: 3) -m MODE, --mode=MODE start in specific mode (1-5, default: 1) -n, --read-only disable the cli and query for stats only The following filter options may be given multiple times: -f FILTER, --filter=FILTER stat filter in format "<iid> <type> <sid>" -p PROXY, --proxy=PROXY proxy filter in format "<pxname>" KEYBINDS
Hh? Display help screen Qq Quit TAB Cycle mode forwards S-TAB Cycle mode backwards ESC-n Switch to mode n, where n is the numeric mode id ESC Jump to previous mode ENTER Display hotkey menu for selected service SPACE Copy and paste selected service identifier to the CLI UP / DOWN / PGUP / PGDOWN / HOME / END Scroll the stat views to select a given service HOTKEYS
F4 Restore initial server weight F5 Decrease server weight: - 10 F6 Decrease server weight: - 1 F7 Increase server weight: + 1 F8 Increase server weight: + 10 F9 Enable server (return from maintenance mode) F10 Disable server (put into maintenance mode) SEE ALSO
haproxy(1) A much better documentation can be found online: http://feurix.org/projects/hatop/ AUTHOR
HATop and this man page was written by John Feuerstein. 19 August 2010 HATOP(1)
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