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Full Discussion: Right On Time, Somewhere
The Lounge War Stories Right On Time, Somewhere Post 302590365 by admin_xor on Monday 16th of January 2012 02:12:42 AM
Old 01-16-2012
Smilie Thanks for sharing your story. It's very true that most of the times we do not bother to check the time of the clock before scheduling stuffs.

We maintain IT infrastructure for a big pharma company. For any SLA (service level agreement) breach, my employer has to pay a real big amount of money to the client. Now that's been told, once my colleague had to schedule a maintenance on an AIX server. We have a procedure to do that. There's a lot of approvals from service delivery managers of both the client and our company required. After getting those, this guy went on scheduling the reboot of the machine in maintenance mode in cron a day before. The next day, I got a call from IT Incident management people saying a server is down before it's scheduled maintenance window. It happened around 20 minutes before the scheduled time. We had to raise a severity for this. Upon checking the root cause of this later, we found somehow the server was failing to sync with the NTP server and the clock was going 20 minutes faster than the actual time.

And yes, because of all these, we breached the SLA! Smilie
This User Gave Thanks to admin_xor For This Post:
 

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ntp.conf(5)							File Formats Manual						       ntp.conf(5)

Name
       ntp.conf - Network Time Protocol configuration file

Description
       The  file  is the configuration file for the Network Time Protocol (NTP) daemon, This file must be configured on your system before running
       Any host names that you specify in the file must have an entry in the file, or an entry in the master database, if the  database  is  being
       served to your system by BIND/Hesiod or Yellow Pages.

       The file has four entry formats:

       trusting no
	    This entry guarantees that your system synchronizes only to the NTP servers identified in the peer and server entries specified.  Dig-
	    ital recommends that all systems include the entry.

       peer server
	    This entry identifies server as one of the NTP servers that your system trusts, and from which your system will accept  time  synchro-
	    nization.	 Your  system  may  also  provide time synchronization to this server.	Servers can be identified by host name or internet
	    address.

	    NTP servers should be configured with entries.

       server server
	    This entry identifies server as one of the NTP servers that your system trusts, and from which your system will accept  time  synchro-
	    nization.	Your  system  can  not	provide  time  synchronization to this server.	Servers can be identified by host name or internet
	    address.

	    NTP clients should be configured with entries.

       peer   /dev/null       LOCL    1       -5      local
	    This entry identifies your system as a local reference clock.  A local reference clock is the most accurate system clock available	at
	    your  site.   If you receive time synchronization from the Internet NTP service, you should not include this entry on any of your sys-
	    tems.  At most, one system in a set of nodes running should be identified as a local reference clock.

	    A host which specifies this entry should not specify any or entries.

Examples
       This is a sample configuration file for an NTP client which receives time synchronization from the NTP servers: and Lines beginning with  a
       number sign (#) are comments.
       #
       #	       NTP  Configuration File
       #	This file is mandatory for the ntpd daemon
       #
       #
       #
       #   **  A L L  **
       #
       #  "trusting no" prevents this host from synchronizing
       #   to any host that is not listed below.  It is recommended
       #   that all hosts include the line "trusting no".
       #
       trusting no
       #
       #
       #    **	S E R V E R  **
       #
       #  If you are configuring a server, use "peer" entries to
       #  synchronize to other NTP servers.  For example, server1,
       #  server2, and server3.
       #
       #peer	      server1
       #peer	      server2
       #peer	      server3
       #
       #
       #
       #
       #    **	C L I E N T  **
       #
       #  If you are configuring a client, use "server" entries to
       #  synchronize to NTP servers.  For example, server1, server2,
       #  and server3.
       #
       server	      server1
       server	      server2
       server	      server3
       #
       #
       #
       #    **	L O C A L   R E F E R E N C E	C L O C K  **
       #
       #  If you are configuring a local reference clock, include the
       #  following entry and the "trusting no" entry ONLY.
       #
       #peer	 /dev/null LOCL 1    -5   local
       #

See Also
       ntp(1), ntpd(8), ntpdc(8)
       RFC 1129--Internet time synchronization:  The Network Time Protocol
       Introduction to Networking and Distributed System Services

																       ntp.conf(5)
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