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Special Forums UNIX and Linux Applications Virtualization and Cloud Computing Mini Review: SliceHost v. Linode Customer Service Post 302376153 by Neo on Monday 30th of November 2009 06:35:23 PM
Old 11-30-2009
Quote:
Originally Posted by PHLAK
On the note of SliceHost... I've had a single 512 Slice with them for several months now (6-8?), and love them. Everything you've stated I have also found to be true. Their service is great, customer service is helpful and they are extremely transparent about everything they do.
Frantkly , I do worry about the credibility of folks who only have one post in the forums and that post is a glowing review of a company.

On the other hand, my experience with the customer service at Slicehost has been so favorable, it is easy to see how others might post in reply to my mini-review.

A long time ago there was this debate between Cisco and Wellfleet (later acquired by Bay Networks, as I recall). Wellfleets routers featured a faster performing backplane but had to be rebooted to change the configuration. Cisco routers, on the other hand, was a bit slower on the backplane, but you could change the configuration without rebooting the machine.

At the time, I explained to a USAF General in charge of communications that during the heat of battle, you don't want to have to reboot your router to add a filtering rule or change some other configuration.

That was around 1994. The USAF followed my advice (which they paid good money for !) and dropped Wellfleet in favor of Cisco and the rest is history. Few people know that one of Cisco's biggest and most influential customers, the USAF, got their foot in the door based on my work building network control centers and getting rid of the Wellfleets in favor of Cisco.

The theme of my short walk back in time above is to point out that speed, backplane performance, etc. are all great; but they are not the most important features to consider in most circumstances. Customer service is also very important as well.

In the digital age, I expect my VPS to be provisioned within 30 minutes, even with a fraud flag based on a primitive rule and I expect emails to be answered within that same time frame as well. A company should have employees with email on the mobiles answering queries, chatting, and more.

Wire speed is not enough. Linode needs to learn this lesson, I think.

Customer service "speed" is more important than "wire speed" for more people.
 

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HTML::TagCloud(3pm)					User Contributed Perl Documentation				       HTML::TagCloud(3pm)

NAME
HTML::TagCloud - Generate An HTML Tag Cloud SYNOPSIS
# A cloud with tags that link to other web pages. my $cloud = HTML::TagCloud->new; $cloud->add($tag1, $url1, $count1); $cloud->add($tag2, $url2, $count2); $cloud->add($tag3, $url3, $count3); my $html = $cloud->html_and_css(50); # A cloud with tags that do not link to other web pages. my $cloud = HTML::TagCloud->new; $cloud->add_static($tag1, $count1); $cloud->add_static($tag2, $count2); $cloud->add_static($tag3, $count3); my $html = $cloud->html_and_css(50); # A cloud that is comprised of tags in multiple categories. my $cloud = HTML::TagCloud->new; $cloud->add($tag1, $url1, $count1, $category1); $cloud->add($tag2, $url2, $count2, $category2); $cloud->add($tag3, $url3, $count3, $category3); my $html = $cloud->html_and_css(50); # The same cloud without tags that link to other web pages. my $cloud = HTML::TagCloud->new; $cloud->add_static($tag1, $count1, $category1); $cloud->add_static($tag2, $count2, $category2); $cloud->add_static($tag3, $count3, $category3); my $html = $cloud->html_and_css(50); # Obtaining uncategorized HTML for a categorized tag cloud. my $html = $cloud->html_without_categories(); # Explicitly requesting categorized HTML. my $html = $cloud->html_with_categories(); DESCRIPTION
The HTML::TagCloud module enables you to generate "tag clouds" in HTML. Tag clouds serve as a textual way to visualize terms and topics that are used most frequently. The tags are sorted alphabetically and a larger font is used to indicate more frequent term usage. Example sites with tag clouds: <http://www.43things.com/>, <http://www.astray.com/recipes/> and <http://www.flickr.com/photos/tags/>. This module provides a simple interface to generating a CSS-based HTML tag cloud. You simply pass in a set of tags, their URL and their count. This module outputs stylesheet-based HTML. You may use the included CSS or use your own. CONSTRUCTOR
new The constructor takes a few optional arguments: my $cloud = HTML::TagCloud->new(levels=>10); if not provided, levels defaults to 24 my $cloud = HTML::TagCloud->new(distinguish_adjacent_tags=>1); If distinguish_adjacent_tags is true HTML::TagCloud will use different CSS classes for adjacent tags in order to be able to make it easier to distinguish adjacent multi-word tags. If not specified, this parameter defaults to a false value. my $cloud = HTML::TagCloud->new(categories=>@categories); If categories are provided then tags are grouped in separate divisions by category when the HTML fragment is generated. METHODS
add This module adds a tag into the cloud. You pass in the tag name, its URL and its count: $cloud->add($tag1, $url1, $count1); $cloud->add($tag2, $url2, $count2); $cloud->add($tag3, $url3, $count3); add_static This module adds a tag that does not link to another web page into the cloud. You pass in the tag name and its count: $cloud->add_static($tag1, $count1); $cloud->add_static($tag2, $count2); tags($limit) Returns a list of hashrefs representing each tag in the cloud, sorted by alphabet. Each tag has the following keys: name, count, url and level. css This returns the CSS that will format the HTML returned by the html() method with tags which have a high count as larger: my $css = $cloud->css; html($limit) This returns the tag cloud as HTML without the embedded CSS (you should use both css() and html() or simply the html_and_css() method). If any categories were specified when items were being placed in the cloud then the tags will be organized into divisions by category name. If a limit is provided, only the top $limit tags are in the cloud, otherwise all the tags are in the cloud: my $html = $cloud->html(200); html_with_categories($limit) This returns the tag cloud as HTML without the embedded CSS. The tags will be arranged into divisions by category. If a limit is provided, only the top $limit tags are in the cloud. Otherwise, all tags are in the cloud. html_without_categories($limit) This returns the tag cloud as HTML without the embedded CSS. The tags will not be grouped by category if this method is used to generate the HTML. html_and_css($limit) This returns the tag cloud as HTML with embedded CSS. If a limit is provided, only the top $limit tags are in the cloud, otherwise all the tags are in the cloud: my $html_and_css = $cloud->html_and_css(50); AUTHOR
Leon Brocard, "<acme@astray.com>". COPYRIGHT
Copyright (C) 2005-6, Leon Brocard This module is free software; you can redistribute it or modify it under the same terms as Perl itself. perl v5.12.3 2011-06-18 HTML::TagCloud(3pm)
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