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Full Discussion: VPN performance problem
Homework and Emergencies Emergency UNIX and Linux Support VPN performance problem Post 302376129 by Neo on Monday 30th of November 2009 05:16:15 PM
Old 11-30-2009
Quote:
Originally Posted by Corona688
I don't live in the US either, so, that's weird. But maybe Canada's close enough for them.
I worked in anti-fraud for a while.

The issue (or one issue) is "how" customer service deals with their customers who are flagged from fraud by some "rule".

Because I am in Asia, the rule was IF "US Credit Card" AND "Signup IP == Asian Country" then flag.

Slice has the exact same rule, which I understand and appreciate.

The difference was in how the two companies responded. Slice resolved it within a matter of minutes. Linode would not even respond to my emails after hours. I set up an entire Slicehost operation from signup to serving, in half the time it took to get a call from Linode to apologize.

It is very important for companies who "flag from fraud" whatever their rule-base says, it to be prepared to followup with the customer very fast and very professional and helpful. Slice was excellent in that regard.
 

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ucblinks(1B)					     SunOS/BSD Compatibility Package Commands					      ucblinks(1B)

NAME
ucblinks - adds /dev entries to give SunOS 4.x compatible names to SunOS 5.x devices SYNOPSIS
/usr/ucb/ucblinks [-e rulebase] [-r rootdir] DESCRIPTION
ucblinks creates symbolic links under the /dev directory for devices whose SunOS 5.x names differ from their SunOS 4.x names. Where possi- ble, these symbolic links point to the device's SunOS 5.x name rather than to the actual /devices entry. ucblinks does not remove unneeded compatibility links; these must be removed by hand. ucblinks should be called each time the system is reconfiguration-booted, after any new SunOS 5.x links that are needed have been created, since the reconfiguration may have resulted in more compatibility names being needed. In releases prior to SunOS 5.4, ucblinks used a nawk rule-base to construct the SunOS 4.x compatible names. ucblinks no longer uses nawk for the default operation, although nawk rule-bases can still be specifed with the -e option. The nawk rule-base equivalent to the SunOS 5.4 default operation can be found in /usr/ucblib/ucblinks.awk. OPTIONS
-e rulebase Specify rulebase as the file containing nawk(1) pattern-action statements. -r rootdir Specify rootdir as the directory under which dev and devices will be found, rather than the standard root directory /. FILES
/usr/ucblib/ucblinks.awk sample rule-base for compatibility links ATTRIBUTES
See attributes(5) for descriptions of the following attributes: +-----------------------------+-----------------------------+ | ATTRIBUTE TYPE | ATTRIBUTE VALUE | +-----------------------------+-----------------------------+ |Availability |SUNWscpu | +-----------------------------+-----------------------------+ SEE ALSO
devlinks(1M), disks(1M), ports(1M), tapes(1M), attributes(5) SunOS 5.10 13 Apr 1994 ucblinks(1B)
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