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Full Discussion: cron-apt - adding X-headers
Top Forums UNIX for Dummies Questions & Answers cron-apt - adding X-headers Post 302303447 by karuna on Thursday 2nd of April 2009 03:47:59 PM
Old 04-02-2009
cron-apt - adding X-headers
Hi,

We use a ticket system for our IT queries called OTRS. Emails sent to
that system are placed in ticket queues. OTRS reads X- headers in emails
as described here:

http://dev.jasonpruim.com/otrs/doc/X-OTRS-Headers.txt

We would like to be able to configure cron-apt to place certain X- headers
in the notification emails it sends. It will then send the email to the
OTRS system which will read those X- headers and act accordingly, eg
directly placing the ticket in a particular queue or whatever.

I am new to scripting so still finding my feet.

So far I have edited:

/usr/share/cron-apt/functions
Code:
mail -a "$XHEADER" "$MAILTO" < "$MAIL"
        mail -s "$SUBJECT" "$MAILTO"  < "$MAIL"

/etc/cron-apt/config
Code:
XHEADER="X-OTRS-Queue: Updates"

When the email is sent the X-header seems to replace the Subject header, I'm assuming this is to do with mail. Can I merge those two commands together? or am I totally wrong?

Sorry if I'm a bit vague just not sure what to be asking really!

Any help would be great,
Thanks in advance.
 

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LEARN ABOUT DEBIAN

cron-apt

CRON-APT(8)						      System Manager's Manual						       CRON-APT(8)

NAME

       cron-apt -- program to update the system using apt-get

SYNOPSIS

       cron-apt [configfile]

DESCRIPTION

       This manual page documents briefly the cron-apt command.

       cron-apt is a program that uses the information in /etc/cron-apt/action.d/ as arguments to apt-get line by line in file order.

OPTIONS

       These  programs	follow	the  usual  GNU  command  line	syntax, with long options starting with two dashes (`-').  A summary of options is
       included below.	For a complete description, see the Info files.

		 --help
		 Show summary of options.

CONFIGURATION

       Configuration can be done by editing /etc/cron-apt/config and by adding rules to /etc/cron-apt/action.d/ The variables that you can set	in
       /etc/cron-apt/config is documented in the configuration example in /usr/share/doc/cron-apt/examples/config

       From version 0.5.0 the optional FILTERCTRLM attribute is deprecated.

SEE ALSO

       apt-get (1)

       aptitude (1)

AUTHOR

       This  manual  page was written by Ola Lundqvist ola@inguza.com for the Debian GNU/Linux system (but may be used by others).  This manual is
       free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software
       Foundation; either version 2 of the License, or (at your option) any later version.

																       CRON-APT(8)
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