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Full Discussion: Phone support
Operating Systems AIX Phone support Post 302215844 by Dave Miller on Thursday 17th of July 2008 09:30:31 AM
Old 07-17-2008
Your problem might be more mission-critical tha the problem I had a few months ago, but here goes...

I had a printer problem and no contract. So I swapped the printer.

Then I contacted my regular salesperson at CWD.com and purchased an IBM service contract thru them. The paperwork took about a week, but when it was done, the printer, along with the pre-existing condition, were covered.

I then called IBM, entered the service call, and had an IBM tech onsite the next day.



Bottom line: It may be possible to get the system covered.
 

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PAPSTATUS(8)							   Netatalk 2.2 						      PAPSTATUS(8)

NAME
papstatus - get the status of an AppleTalk-connected printer SYNOPSIS
/usr/sbin/papstatus [-d] [-p printer] [retrytime] DESCRIPTION
papstatus is used to obtain the current status message from an AppleTalk connected printer. It uses the Printer Access Protocol (PAP) to obtain the status information. If no printer is specified on the command line, papstatus looks for a file called .paprc in the current directory and reads it to obtain the name of a printer. The .paprc file should contain a single line of the form object:type@zone where each of object, :type, and @zone are optional. type and zone must be proceeded by `:' and `@' respectively. Blank lines and lines the begin with a `#' are ignored. type and zone default to LaserWriter and the zone of the local host, respectively. OPTIONS
-d Turns on a debugging mode that prints some extra information to standard error. -p printer Get status from printer (do not consult any .paprc files to find a printer name). The syntax for printer is the same as discussed above for the .paprc file. retrytime Normally, papstatus only gets the status from the printer once. If retrytime is specified, the status is obtained repeatedly, with a sleep of retrytime seconds between inquiring the printer. FILES
.paprc file that contains printer name SEE ALSO
nbp(1), pap(1) Netatalk 2.2 17 Dec 1991 PAPSTATUS(8)
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