|
|
Sponsored Content
The Lounge
What is on Your Mind?
Knowing the half will get you into trouble - describe your disasters
Post 302189333 by sparcguy on Friday 25th of April 2008 12:48:12 PM
04-25-2008
I only happened to be next to her when it went down, she just got married recently and maybe still on honeymoon mood and probably still dazed and day dreaming 
... and did something that should never have been done on a very critical production system. She was very young at that time and very inexperienced, it was a very good but painful lesson for her. She will remember it for the rest of her life I think.
I remember the aftermath was terrible, we had endless conference calls late into the night, meetings after meetings explaining over and over to angry people calling in from all over the globe at different time zones wanting to know what the heck was going on and they were screaming the blame at each other during the calls it was like being at fish market and we're right there in the middle of a shit storm and you will just get the sinking feeling that somebody's head is going to roll if you say the wrong thing.
I will not say how it all started or what the outcome was as you never know who visits unix.com these days.
Anyway the bottom line is this, if you are ever caught in such a situation whether it's your fault or not. In a heated situation where everybody is angry screaming and shouting, DONT EVER tell the truth immediately, delay it a day or two.
if you tell truth somebody's definitely going to get sacked on the spot maybe you, maybe your friend or both of you. Don't give in to pressure just delay it! delay it after a day or two by then the system would have already been restored, service resumed back to normal and the incident will be largely ignored by then due to other new pressing issues of the day starting to come in and there will be very much lesser angry people around.
Though I should tell you that this customer will probably never trust you again in the future and maybe you will even even lose his business when the time for contract renewal comes around so it's 50-50 choice and both are difficult to make.
I actually learned this from another incident that actually happened many years before this incident and the earlier incident was my own fault being young and inexperienced myself once before and a more experienced friend helped me out, we did the same thing and it worked so this counts as paying it forward.
So lesson learned: Never give root access to "just married" newbies(just kidding)
... and did something that should never have been done on a very critical production system. She was very young at that time and very inexperienced, it was a very good but painful lesson for her. She will remember it for the rest of her life I think. I remember the aftermath was terrible, we had endless conference calls late into the night, meetings after meetings explaining over and over to angry people calling in from all over the globe at different time zones wanting to know what the heck was going on and they were screaming the blame at each other during the calls it was like being at fish market and we're right there in the middle of a shit storm and you will just get the sinking feeling that somebody's head is going to roll if you say the wrong thing.
I will not say how it all started or what the outcome was as you never know who visits unix.com these days.
Anyway the bottom line is this, if you are ever caught in such a situation whether it's your fault or not. In a heated situation where everybody is angry screaming and shouting, DONT EVER tell the truth immediately, delay it a day or two.
if you tell truth somebody's definitely going to get sacked on the spot maybe you, maybe your friend or both of you. Don't give in to pressure just delay it! delay it after a day or two by then the system would have already been restored, service resumed back to normal and the incident will be largely ignored by then due to other new pressing issues of the day starting to come in and there will be very much lesser angry people around.
Though I should tell you that this customer will probably never trust you again in the future and maybe you will even even lose his business when the time for contract renewal comes around so it's 50-50 choice and both are difficult to make.
I actually learned this from another incident that actually happened many years before this incident and the earlier incident was my own fault being young and inexperienced myself once before and a more experienced friend helped me out, we did the same thing and it worked so this counts as paying it forward.
So lesson learned: Never give root access to "just married" newbies(just kidding)
|
|
8 More Discussions You Might Find Interesting
1. UNIX for Dummies Questions & Answers
the following unix command
ls | grep'?cw1' | wc -l
converting it to english is it going to be like
list the result of the search '?cw1' in number of lines
is that correct ? (4 Replies)
Discussion started by: props
4 Replies
2. UNIX for Dummies Questions & Answers
I am confused about what this line of code would do. I understand all the pieces but not the final outcome. Anyone that could help?
find / -type f -xdev -mtime 0 -size 100000 -exec ls -lht {} /; 2>/dev/null (4 Replies)
Discussion started by: NickNine
4 Replies
3. Shell Programming and Scripting
Some software, when you install it, prompts you for variables, such as the username for the software, or the password you are setting for the software's root account.
I would like to know if it is possible to do such a thing, and if yes, how?
basically, I would like my installer script to prompt... (3 Replies)
Discussion started by: Bakes
3 Replies
4. UNIX for Advanced & Expert Users
Hi all.
can you please tell me
(root) NOPASSWD: ALL
what this command means (1 Reply)
Discussion started by: mindtee_abhi
1 Replies
5. Solaris
What is openboot prompt
is this some kind of shell , and where is located :p (2 Replies)
Discussion started by: solaris_user
2 Replies
6. Solaris
Hi I have a requirement like we are creating a zone in which we are installing oracle and in the global zone we are installing our project related software..
Now my question is how to manage the solaris zone from any faults happen??
like it may be Memory,Network etc............
I want to know... (2 Replies)
Discussion started by: vijaysachin
2 Replies
7. Shell Programming and Scripting
Hi everyone I'm new here and I don't know some command of unix, please help by describe me how it work, I study unix command by myself and can't search exactly means so...Thanks :D
sqlplus -s /nolog @${SQLFILE} ${file_type} >> ${OUTPUT_FILE}
date "+%Y%m%d%H%M%S"
$/usr/bin/echo "INFO : $1"... (2 Replies)
Discussion started by: zound617
2 Replies
8. UNIX for Advanced & Expert Users
I never understood what exactly it is that preempts a process in a preemptive multitasking system. For example, round-robin, SRTF, or preemptive priority-based algorithms. I understand how the algorithm works, but what exactly triggers the preemption? I know in the case of round-robin... (4 Replies)
Discussion started by: Ultrix
4 Replies
LEARN ABOUT DEBIAN
datetime::format::natural::lang::en
DateTime::Format::Natural::Lang::EN(3pm) User Contributed Perl Documentation DateTime::Format::Natural::Lang::EN(3pm) NAME
DateTime::Format::Natural::Lang::EN - English language metadata DESCRIPTION
"DateTime::Format::Natural::Lang::EN" provides the english specific grammar and variables. This class is loaded if the user either specifies the english language or implicitly. EXAMPLES
Below are some examples of human readable date/time input in english (be aware that the parser does not distinguish between lower/upper case; furthermore, many expressions allow for additional leading/trailing time and all times are also parsable with precision in seconds): Simple now yesterday today tomorrow morning afternoon evening noon midnight yesterday at noon yesterday at midnight today at noon today at midnight tomorrow at noon tomorrow at midnight this morning this afternoon this evening yesterday morning yesterday afternoon yesterday evening today morning today afternoon today evening tomorrow morning tomorrow afternoon tomorrow evening thursday morning thursday afternoon thursday evening 6:00 yesterday 6:00 today 6:00 tomorrow 5am yesterday 5am today 5am tomorrow 4pm yesterday 4pm today 4pm tomorrow last second this second next second last minute this minute next minute last hour this hour next hour last day this day next day last week this week next week last month this month next month last year this year next year last friday this friday next friday tuesday last week tuesday this week tuesday next week last week wednesday this week wednesday next week wednesday 10 seconds ago 10 minutes ago 10 hours ago 10 days ago 10 weeks ago 10 months ago 10 years ago in 5 seconds in 5 minutes in 5 hours in 5 days in 5 weeks in 5 months in 5 years saturday sunday 11:00 yesterday at 4:00 today at 4:00 tomorrow at 4:00 yesterday at 6:45am today at 6:45am tomorrow at 6:45am yesterday at 6:45pm today at 6:45pm tomorrow at 6:45pm yesterday at 2:32 AM today at 2:32 AM tomorrow at 2:32 AM yesterday at 2:32 PM today at 2:32 PM tomorrow at 2:32 PM yesterday 02:32 today 02:32 tomorrow 02:32 yesterday 2:32am today 2:32am tomorrow 2:32am yesterday 2:32pm today 2:32pm tomorrow 2:32pm wednesday at 14:30 wednesday at 02:30am wednesday at 02:30pm wednesday 14:30 wednesday 02:30am wednesday 02:30pm friday 03:00 am friday 03:00 pm sunday at 05:00 am sunday at 05:00 pm 2nd monday 100th day 4th february november 3rd last june next october 6 am 5am 5:30am 8 pm 4pm 4:20pm 06:56:06 am 06:56:06 pm mon 2:35 1:00 sun 1am sun 1pm sun 1:00 on sun 1am on sun 1pm on sun 12:14 PM 12:14 AM Complex yesterday 7 seconds ago yesterday 7 minutes ago yesterday 7 hours ago yesterday 7 days ago yesterday 7 weeks ago yesterday 7 months ago yesterday 7 years ago today 5 seconds ago today 5 minutes ago today 5 hours ago today 5 days ago today 5 weeks ago today 5 months ago today 5 years ago tomorrow 3 seconds ago tomorrow 3 minutes ago tomorrow 3 hours ago tomorrow 3 days ago tomorrow 3 weeks ago tomorrow 3 months ago tomorrow 3 years ago 2 seconds before now 2 minutes before now 2 hours before now 2 days before now 2 weeks before now 2 months before now 2 years before now 4 seconds from now 4 minutes from now 4 hours from now 4 days from now 4 weeks from now 4 months from now 4 years from now 6 in the morning 4 in the afternoon 9 in the evening monday 6 in the morning monday 4 in the afternoon monday 9 in the evening last sunday at 21:45 monday last week 6th day last week 6th day this week 6th day next week 12th day last month 12th day this month 12th day next month 1st day last year 1st day this year 1st day next year 1st tuesday last november 1st tuesday this november 1st tuesday next november 11 january next year 11 january this year 11 january last year 6 hours before yesterday 6 hours before tomorrow 3 hours after yesterday 3 hours after tomorrow 10 hours before noon 10 hours before midnight 5 hours after noon 5 hours after midnight noon last friday midnight last friday noon this friday midnight this friday noon next friday midnight next friday last friday at 20:00 this friday at 20:00 next friday at 20:00 1:00 last friday 1:00 this friday 1:00 next friday 1am last friday 1am this friday 1am next friday 1pm last friday 1pm this friday 1pm next friday 5 am last monday 5 am this monday 5 am next monday 5 pm last monday 5 pm this monday 5 pm next monday last wednesday 7am this wednesday 7am next wednesday 7am last wednesday 7pm this wednesday 7pm next wednesday 7pm last tuesday 11 am this tuesday 11 am next tuesday 11 am last tuesday 11 pm this tuesday 11 pm next tuesday 11 pm yesterday at 13:00 today at 13:00 tomorrow at 13 2nd friday in august 3rd wednesday in november tomorrow 1 year ago saturday 3 months ago at 17:00 saturday 3 months ago at 5:00am saturday 3 months ago at 5:00pm 11 january 2 years ago 4th day last week 8th month last year 8th month this year 8th month next year 6 mondays from now fri 3 months ago at 5am wednesday 1 month ago at 8pm final thursday in april last thursday in april Timespans monday to friday 1 April to 31 August 1999-12-31 to tomorrow now to 2010-01-01 2009-03-10 9:00 to 11:00 26 oct 10:00 am to 11:00 am jan 1 to 2 16:00 nov 6 to 17:00 may 2nd to 5th 100th day to 200th 6am dec 5 to 7am 1/3 to 2/3 2/3 to in 1 week 3/3 21:00 to in 5 days first day of 2009 to last day of 2009 first day of may to last day of may first to last day of 2008 first to last day of september for 4 seconds for 4 minutes for 4 hours for 4 days for 4 weeks for 4 months for 4 years Specific march january 11 11 january 18 oct 17:00 18 oct 5am 18 oct 5pm 18 oct 5 am 18 oct 5 pm dec 25 feb 28 3:00 feb 28 3am feb 28 3pm feb 28 3 am feb 28 3 pm 19:00 jul 1 7am jul 1 7pm jul 1 7 am jul 1 7 pm jul 1 jan 24, 2011 12:00 jan 24, 2011 12am jan 24, 2011 12pm may 27th 2005 march 1st 2009 October 2006 february 14, 2004 jan 3 2010 3 jan 2000 2010 october 28 2011-jan-04 27/5/1979 1/3 1/3 16:00 4:00 17:00 3:20:00 -5min +2d 20111018000000 Aliases 5 mins ago yesterday @ noon tues this week final thurs in sep tues thurs thur SEE ALSO
DateTime::Format::Natural AUTHOR
Steven Schubiger <schubiger@cpan.org> LICENSE
This program is free software; you may redistribute it and/or modify it under the same terms as Perl itself. See <http://dev.perl.org/licenses/> perl v5.14.2 2012-05-31 DateTime::Format::Natural::Lang::EN(3pm)