08-02-2006
We don't have sudo capabilities. What we are told that we should do is send a request to our (external) unix management team to ask them to do the archive (and retrieval if we need something retrieved). However, I an't wait for 2-3 days to have the request actioned, so that is why I do it myself.
We are told that outsourcing our unix support is cheaper than having our own in-house support, but I'm sure that they didn't factor in the down-time and frustration level of the end-users.
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