What is on Your Mind?

Oh Boy,

Sad News.

My amazing ASUS ROG Swift PG348Q 34" Gaming Monitor has just died.

I'm pretty sure the problem is with the electronic on/off switch, but none-the-less, it's dead.

Purchased on 10 January 2017, the warranty card say it's under 3 year warranty, and I still have the receipt for this $1,325 USD monster, and so will need to contact ASUS in Thailand to get it repaired.

This will take time, I think, as this kind of warranty service is very slow, especially over here.

This means, sadly, I will have to serious slow down forum changes and feature development for now, as I cannot work well on my little 13" MacBook Air screen.

I'll fix the user badge icons and make a few minor changes based here and there (see this thread), but the rapid update / development path I've been on will slow way down until I get this monitor repaired by ASUS.

Certainly you have tried the "pull the power plug for 1 minute".

I had a few power supplies become instable and die - once replaced, the gadget (monitor) was happily paddling again.

PG278Q issues: does not turn on on first power-on + newest GPU drivers (+-solutions)

PSU is P/N 5E32V33001

Yes, of course. In fact, the monitor was totally unplugged for over 24 hours while I was away from my desk (power cable disconnected from the wall).

This is a possibility. I did put a meter on the power supply output and got the 20 volts in the spec; but that does not speak for the the power output and amps of the supply.

Computer drivers are not the issue because the monitor does not power up, totally independent of a computer. Normally, with no computer connected it powers up and there is an "no signal detected" message on the display and the red "gamers glow" turn on.

It's dead. I think it's the electronic switch; but it could be the power supply, I'm guessing 50/50 switch or power supply at this point in time.

Thanks for the suggestions!

Update:

Got off the phone with ASUS. They said they have on-site service and a tech will contact back within 24 hours to make an appointment.

Fingers crossed.

OK ... rrrrrrrr

This super duper ASUS monitor will not power up (again) so all forum web development is paused until the ASUS repair person comes by and fixes this beast again 🎱🎱🎱🎱