email users isssue


 
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Old 11-03-2005
Question email users isssue

Hi,

my email server is set up in a different machine which runs lineox enterprise 3.0. It exports /var/spool/mail to the sun server running solaris 9 and hence, all workstations nd users can access their mail.

but the problem is some users cannot open their mail at all. the error "mailer cannot open" appears. But if as root, i open their mail box by opening it through /var/mail/ then they can open their mail box for some amount of time( not fixed, hours, days), but again after sometime, they cannot open the mailer unlike some users who can use it no problem. Currently, the ones who cannot use the mailer r receiveing their mail through pine.

How do i go about fixing the problems? What settings do i look for especially in lineox box and are there any commands to write.

please help

thanks
 

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