Slow UNIX system this morning


 
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# 1  
Old 10-29-2012
Slow UNIX system this morning

Hi, what would be the first things to check on a system that normally works fine, and is not so fine this morning ? Its accessing menus and various other screens 100x slower than normal.

Version: UnixWare 5 7.1.3 i386 SCO UNIX_SVR5

I have tried this pf -ef|grep paulc and found a huge list of "defunct" processes from this user, not sure if that has anything to do with it ?
# 2  
Old 10-29-2012
I do not know sysadmin commands on SCO. But the basics go like this:

Is there significant swapping?
Free memory?
Is Paulc or someone else using lots of cpu?
Is there an I/O problem? Long wait queues, etc.
Are there hardware errors or software errors?

A huge list of defunct processes is not good. You probably have a problem with free process slots. UNIX limits the max number of processes, this limit is usually a kernel tunable value. Can you kill the parent process of these things? And hopefully the zombies will go away because init will reap them. Or. Solaris has a command that reaps dead processes, SCO may also.
# 3  
Old 10-29-2012
I think I have sussed this.

I did lpstat -t (since the user paulc complained of slowness after he had tried to print a report).

It then showed up 3 jobs that looked strange, so I cancelled these one by one and it seems to have sorted it.

Now when I go ps -ef|grep paulc I get one line (showing as him online only).
# 4  
Old 10-29-2012
Did any part of any of the three jobs print?
What kind of printer interface (serial/parallel/ethernet)?
Can you replicate the problem?
Some possible causes:
Defective printer interface.
Deadlock.
Runaway process.
# 5  
Old 10-29-2012
Did any part of any of the three jobs print? NONE

What kind of printer interface (serial/parallel/ethernet)? ETHERNET

Can you replicate the problem? YES, printed again to the same printer, same outcome, printed report to different printer, worked okay.
# 6  
Old 10-29-2012
Look for bad network card in printer, or duplicate ip address.
# 7  
Old 10-30-2012
It prints fine from all non UNIX related programs, i.e Office apps, local desktop, PDFs etc..
 
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