Server hung with firmware error

Login or Register for Dates, Times and to Reply

 
Thread Tools Search this Thread
# 1  
Server hung with firmware error

Hi all

We've had an issue over the weekend when one of the SUSE Linux Enterprise Server 11 hung and had to be rebooted. The thing is that I got the ticket alert for a FS exceeding its usage at about 22:41:49 PM on 23 March. I checked the dmesg, the messages log and the boot.msg but all I found were errors indication firmware file was not found. Does anyone know what it means?

Code:
te-eccdp0:/var/log # more messages | grep firmware
Mar 23 23:16:59 te-eccdp0 firmware.sh[7216]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7221]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7228]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7235]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7242]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7248]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7256]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7263]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7270]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7277]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7284]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7291]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7298]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7305]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7312]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7319]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7326]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7333]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7340]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7347]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7354]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7361]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7368]: Cannot find  firmware file 'intel-ucode/06-2c-02'
Mar 23 23:16:59 te-eccdp0 firmware.sh[7375]: Cannot find  firmware file 'intel-ucode/06-2c-02'

Server was rebooted at 23:15PM

reboot   system boot  2.6.32.12-0.7-de Fri Mar 23 23:15         (2+11:59)

I googled but all I am getting is red hat fix, is something wrong with the firmware?
# 2  
A little help here?

---------- Post updated at 05:23 PM ---------- Previous update was at 10:37 AM ----------

Please close this thread

If someone comes across this thread, this is the problem

1. Firmware does not recognize the HW i.e CPU and Motherboard may not be fully compatible with each other

The solution

1. Upgrade your BIOS software to the latest version available, this usually solves this problem. Check with your HW vendor for this

To check Bios firmware version,
Code:
dmidecode -s bios-version

Smilie
Login or Register for Dates, Times and to Reply

Previous Thread | Next Thread
Thread Tools Search this Thread
Search this Thread:
Advanced Search

Test Your Knowledge in Computers #85
Difficulty: Easy
Windows 7, Windows 8, Windows RT, Windows Phone 8, Windows Server, and the Xbox One's operating system all used the Windows NT kernel.
True or False?

10 More Discussions You Might Find Interesting

1. Infrastructure Monitoring

Can HPOV monitor server hung state ?

Hi, We have Solaris-10 running on VMware (x86). It is being monitored by HP Openview. Sometimes when this server hungs, while ping still works, HPOpenview can't alert that server is down (which is actually unresponsive). First symptom we see is, login failure. It will ask user name and after... (7 Replies)
Discussion started by: solaris_1977
7 Replies

2. Linux

Server hung, is this a stack trace?

Hi everyone, Our Red Hat server hung yesterday, and I managed to log into the console and see the following message: RIP: 0010: mwait_idle_with_hints+0x66/ 0x67 RSP: 0018:ffffffff80457f40 EFLAGS: 00000046 RAX: 0000000000000010 RBX: ffff810c20075910 RCX: 0000000000000001 RDX:... (6 Replies)
Discussion started by: badoshi
6 Replies

3. AIX

Platform Firmware Unrecovered Error

this error is appear in my server . please can anyone help me with it . IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION BFE4C025 0323100711 P H sysplanar0 UNDETERMINED ERROR BFE4C025 0323100611 P H sysplanar0 UNDETERMINED ERROR BFE4C025 0323090711 P H sysplanar0 ... (4 Replies)
Discussion started by: thecobra151
4 Replies

4. HP-UX

ssh session getting hung (smilar to hpux telnet session is getting hung after about 15 minutes)

Our network administrators implemented some sort of check to kill idle sessions and now burden is on us to run some sort of keep alive. Client based keep alive doesn't do a very good job. I have same issue with ssh. Does solution 2 provided above apply for ssh sessions also? (1 Reply)
Discussion started by: yoda9691
1 Replies

5. Solaris

Error updating Firmware in X4500

I have X4500 machine with solaris 10 OS and software version 5.10. The firmware version is 1.1.1 and I am planning to upgrade the firmware. C H A P T E R 1 - Flash Upgrading Your Server to Software Release 1.2 I referred to the above link to do so. But, I do not understand what is the... (6 Replies)
Discussion started by: bharu_sri
6 Replies

6. Solaris

Error while upgrading firmware on X4500.

I get an error message when I try to upgrade the firmware. The error message is displayed below. Image has no uboot. DO NOT RESET OR YOU WILL BRICK THE ILOM. Please retry with the correct image I do not understand anything about this message. May I know what does it mean ? How can I get rid... (6 Replies)
Discussion started by: bharu_sri
6 Replies

7. UNIX for Advanced & Expert Users

close_wait connections causing a server to hung

Hi Guys, Just wondering if anyone of you have been in a situation where you end up having around 100 close_wait connections and seems to me those connections are locking up resources/processes in the server so unless the server is rebooted those processes won't be released by the close_wait... (3 Replies)
Discussion started by: hariza
3 Replies

8. HP-UX

Hung Port

Here's a difficult one for you. I am on HPUX 11.0. I have a hung port, it is stuck in FIN_WAIT_2. Short of rebooting, how can I terminate the connection the system thinks still exists? I found a script online that uses adb but have not been able to get it to work. I am still open to using... (6 Replies)
Discussion started by: TioTony
6 Replies

9. HP-UX

Server hung

So my server was hung when I came in this morning. It was responding to pings, but the console and telnet sessions would not respond. There was no disk activity. The display said FA1F which I discovered that the "A" represents a high CPU load. I tired several things to get it going but was forced... (6 Replies)
Discussion started by: biznatch
6 Replies

10. IP Networking

system hung

I installed sco unix v 5.0.5 in the hp server lc 2000 HD size 27gb & ram 256 , used micro focus cobol for unix , aplication system bank , the problem is the system hung 2 or 3 times a day will you pls. give me the solution. thanks talib alsaadi :( (2 Replies)
Discussion started by: talib alsaadi
2 Replies

Featured Tech Videos