"synchronisation lost" errors for Solaris NTP server


 
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Operating Systems Solaris "synchronisation lost" errors for Solaris NTP server
# 1  
Old 12-10-2019
"synchronisation lost" errors for Solaris NTP server

Hi,

This is Solaris 9, which is service as NTP server for many unix clients. At backend, it it synching time with three GPS clocks. From past few days, I am noticing time reset to 1 second. Is this a problem ?
I was assuming that if it is a network issue or GPS clock connectivity issue, it should lost sync only with one device. But I see, it is saying "synchronisation lost" for all three devices.

Code:
ntp-serv10 # ntpq -p
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
*sea-gps-clock1. .GPS.            1 u  358 1024  377     1.54   -0.904    0.64
 172.28.42.204   .GPS.            1 u   30  512  270    40.76    0.163 16000.0
+172.28.34.204   .GPS.            1 u 1315 1024  376    77.07   -0.799    7.93
ntp-serv10 # cat /var/adm/messages | grep ntp | tail -10
Dec  8 20:45:46 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) -1.005217 s
Dec  8 20:45:46 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec  8 20:49:24 ntp-serv10 snmptrapd[15131]: [ID 702911 daemon.warning] localhost [UDP: [127.0.0.1]:-31114]: Trap , DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (893346033) 103 days, 9:31:00.33, SNMPv2-MIB::snmpTrapOID.0 = OID: DISMAN-EVENT-MIB::mteTriggerFired, DISMAN-EVENT-MIB::mteHotTrigger = STRING: status exec ntp, DISMAN-EVENT-MIB::mteHotTargetName = STRING: , DISMAN-EVENT-MIB::mteHotContextName = STRING: , DISMAN-EVENT-MIB::mteHotOID = OID: UCD-SNMP-MIB::extResult.5, DISMAN-EVENT-MIB::mteHotValue = INTEGER: 1, UCD-SNMP-MIB::extNames.5 = STRING: ntpcheck, UCD-SNMP-MIB::extOutput.5 = STRING: PROBLEM: NTP is not synchronized to peer
Dec  8 20:50:06 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 192.168.70.16, stratum=1
Dec  9 13:08:02 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) 0.998904 s
Dec  9 13:08:02 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec  9 13:13:15 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 172.28.34.204, stratum=1
Dec  9 13:13:14 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) -1.003379 s
Dec  9 13:13:14 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec  9 13:17:34 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 192.168.70.16, stratum=1
ntp-serv10 #

Please advice.

Thanks
# 2  
Old 12-10-2019
I don't think it is a big deal.

But, if I were you, I would install chrony . (just takes a minute or two) and compare the results.

Quote:
Chrony is supported on Linux, FreeBSD, NetBSD, macOS, and Solaris. Closely related systems may work too. Any other system will likely require a porting exercise.
# 3  
Old 12-10-2019
Are these remote devices GNSS? Why you need 3 evades me. Some specialized clocks will drop connections that act to hog resources.

And why do you need to ping those NTP servers so often? That may be why you are getting dropped.... assuming it did work previously.
# 4  
Old 12-11-2019
These are GPS clocks, some kind of harware device. Not sure if those are GNSS, it is maintained by some other team. But I can get more information about it.

So far, I didn't notice any issue on any server or our internal devices, neither any app or DB team reported.
Those messages, stated in my first post are from /var/adm/messages. It is monitoring team, who has set up to create a ticket based on these kinds of alerts. So it is little noise from management, why synchronization is lost to GPS devices and why time is drifted back around 1 second. I am just trying to find these answers.

Another thing I noticed is, poll says 1024. That means 1024 seconds without guidance means slow sync, slow adjustments etc. Am I understanding it correctly? If yes, should "minpoll 4 maxpoll 8" entry in ntp.conf for all 3 GPS devices help?
# 5  
Old 12-11-2019
No, poll is the poll interval.
When there is a good and reliable peer for a long time then ntpd will double the poll interval.

So a small poll interval means there is high dispersion(=jitter).

Your bad device is the 172.28.42.204 that is still at the initial 16000 dispersion.
Please test connectivity with
Code:
ping -s 172.28.42.204 1400 100

The default values in ntp.conf are okay.
You should be more worried about security, and add a restriction like
Code:
restrict default notrap nomodify nopeer noquery
restrict 127.0.0.1

(As a quick alternative to a replacement of ntpd with chronyd.)
# 6  
Old 12-11-2019
Thanks for explanation.

Quote:
ntp-serv10 # ntpq -p
remote refid st t when poll reach delay offset disp
==============================================================================
*sea-gps-clock1. .GPS. 1 u 416 1024 377 1.54 -1.297 1.82
172.28.42.204 .GPS. 1 u 744 1024 0 44.45 2.298 16000.0
+172.28.34.204 .GPS. 1 u 814 1024 277 77.00 -1.162 1.37
ntp-serv10 #
ntp-serv10 # ping -s 172.28.42.204 1400 100
PING 172.28.42.204: 1400 data bytes
1408 bytes from 172.28.42.204: icmp_seq=0. time=56. ms
1408 bytes from 172.28.42.204: icmp_seq=1. time=44. ms
1408 bytes from 172.28.42.204: icmp_seq=2. time=45. ms
1408 bytes from 172.28.42.204: icmp_seq=3. time=44. ms
1408 bytes from 172.28.42.204: icmp_seq=4. time=44. ms
1408 bytes from 172.28.42.204: icmp_seq=5. time=45. ms
^C
----172.28.42.204 PING Statistics----
6 packets transmitted, 6 packets received, 0% packet loss
round-trip (ms) min/avg/max = 44/46/56
ntp-serv10 #
Here is my current conf file :
Quote:
ntp-serv10 # cat /etc/inet/ntp.conf | grep -v "#"
server 192.168.70.16 prefer
server 172.28.42.204
server 172.28.34.204


driftfile /var/ntp/ntp.drift
statsdir /var/ntp/ntpstats/
filegen peerstats file peerstats type day enable
filegen loopstats file loopstats type day enable
filegen clockstats file clockstats type day enable
How will I explain, if synchronisation is being lost to all these devices? Is it dragging back by (approx) 1 second? I see these messages for today morning too
Quote:
ntp-serv10 # cat /var/adm/messages | grep ntp | tail -10
Dec 9 13:13:15 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 172.28.34.204, stratum=1
Dec 9 13:13:14 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) -1.003379 s
Dec 9 13:13:14 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec 9 13:17:34 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 192.168.70.16, stratum=1
Dec 11 06:19:58 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) 0.999029 s
Dec 11 06:19:58 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec 11 06:24:58 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 192.168.70.16, stratum=1
Dec 11 06:24:57 ntp-serv10 xntpd[15247]: [ID 774427 daemon.notice] time reset (step) -1.003025 s
Dec 11 06:24:57 ntp-serv10 xntpd[15247]: [ID 204180 daemon.info] synchronisation lost
Dec 11 06:30:18 ntp-serv10 xntpd[15247]: [ID 854739 daemon.info] synchronized to 192.168.70.16, stratum=1
ntp-serv10 #
# 7  
Old 12-11-2019
I am not sure how it behaves.
I would disable the bad peer in ntp.conf

Code:
server 192.168.70.16 prefer
#bad#server 172.28.42.204
server 172.28.34.204

driftfile /var/ntp/ntp.drift
statsdir /var/ntp/ntpstats/
filegen peerstats file peerstats type day enable
filegen loopstats file loopstats type day enable
filegen clockstats file clockstats type day enable

restrict default notrap nomodify nopeer noquery
restrict 127.0.0.1

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