SF T2000 prtdiag problem


 
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Operating Systems Solaris SF T2000 prtdiag problem
# 8  
Old 05-04-2009
Sun Fire, you're wrong. As I told you earlier, I have 2 similar systems and after upgrading the firmware the output came out with all components as "okay" etc.. streaming up to 3 to 4 pages. This is not normal.
# 9  
Old 05-04-2009
thats interesting...you are right, I have checked the outputs of systems I set up, and looks like after firmware upgrade it gives more comprehensive information.

this is the output of one T5220, and firmware is up to date

Code:

System Configuration:  Sun Microsystems  sun4v SPARC Enterprise T2000
Memory size: 8064 Megabytes

================================ Virtual CPUs ================================


CPU ID Frequency Implementation         Status
------ --------- ---------------------- -------
0      1000 MHz  SUNW,UltraSPARC-T1     on-line  
1      1000 MHz  SUNW,UltraSPARC-T1     on-line  
2      1000 MHz  SUNW,UltraSPARC-T1     on-line  
3      1000 MHz  SUNW,UltraSPARC-T1     on-line  
4      1000 MHz  SUNW,UltraSPARC-T1     on-line  
5      1000 MHz  SUNW,UltraSPARC-T1     on-line  
6      1000 MHz  SUNW,UltraSPARC-T1     on-line  
7      1000 MHz  SUNW,UltraSPARC-T1     on-line  
8      1000 MHz  SUNW,UltraSPARC-T1     on-line  
9      1000 MHz  SUNW,UltraSPARC-T1     on-line  
10     1000 MHz  SUNW,UltraSPARC-T1     on-line  
11     1000 MHz  SUNW,UltraSPARC-T1     on-line  
12     1000 MHz  SUNW,UltraSPARC-T1     on-line  
13     1000 MHz  SUNW,UltraSPARC-T1     on-line  
14     1000 MHz  SUNW,UltraSPARC-T1     on-line  
15     1000 MHz  SUNW,UltraSPARC-T1     on-line  

======================= Physical Memory Configuration ========================
Segment Table:
--------------------------------------------------------------
Base           Segment  Interleave  Bank     Contains
Address        Size     Factor      Size     Modules
--------------------------------------------------------------
0x0            8 GB     4           2 GB     MB/CMP0/CH0/R0/D0
                                             MB/CMP0/CH0/R0/D1
                                    2 GB     MB/CMP0/CH1/R0/D0
                                             MB/CMP0/CH1/R0/D1
                                    2 GB     MB/CMP0/CH2/R0/D0
                                             MB/CMP0/CH2/R0/D1
                                    2 GB     MB/CMP0/CH3/R0/D0
                                             MB/CMP0/CH3/R0/D1


========================= IO Configuration =========================

            IO                                                                                         
Location    Type  Slot Path                                          Name                      Model   
----------- ----- ---- --------------------------------------------- ------------------------- ---------
IOBD/NET0    PCIE IOBD                /pci@780/pci@0/pci@1/network@0    network-pciex8086,105e          
IOBD/NET1    PCIE IOBD              /pci@780/pci@0/pci@1/network@0,1    network-pciex8086,105e          
IOBD/PCIE    PCIE IOBD                   /pci@780/pci@0/pci@9/scsi@0         scsi-pciex1000,56 LSI,1064E
IOBD/NET2    PCIE IOBD                /pci@7c0/pci@0/pci@2/network@0    network-pciex8086,105e          
IOBD/NET3    PCIE IOBD              /pci@7c0/pci@0/pci@2/network@0,1    network-pciex8086,105e          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/isa@2                       isa          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@5       usb-pciclass,0c0310          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@6       usb-pciclass,0c0310          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/ide@8          ide-pci10b9,5229          

========================= HW Revisions =======================================

System PROM revisions:
----------------------
OBP 4.29.0.a 2008/09/15 12:01

IO ASIC revisions:
------------------
Location             Path                                          Device                         Revision
-------------------- --------------------------------------------- ------------------------------ ---------
MB/SAS-SATA-HBA                                      /pci@780                 SUNW,sun4v-pci     0
MB/SAS-SATA-HBA                                /pci@780/pci@0              pciex10b5,8532.bc   188
MB/SAS-SATA-HBA                          /pci@780/pci@0/pci@9              pciex10b5,8532.bc   188
MB/IO-BRIDGE                                         /pci@7c0                 SUNW,sun4v-pci     0
MB/PCI-BRIDGE                                  /pci@7c0/pci@0              pciex10b5,8532.bc   188
MB/PCI-BRIDGE                            /pci@7c0/pci@0/pci@8              pciex10b5,8532.bc   188
MB/SAS-SATA-HBA                   /pci@780/pci@0/pci@9/scsi@0       pciex1000,56.1000.1000.2     2

============================ Environmental Status ============================
Fan sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/FT0/FM0              RS             ok
NNL084303T:CH/FT0/FM1              RS             ok
NNL084303T:CH/FT0/FM2              RS             ok
NNL084303T:CH/FT2                  RS             ok

Temperature sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/IOBD/IOB             T_CORE         ok
NNL084303T:CH/IOBD                 T_AMB          ok
NNL084303T:CH/MB/CMP0              T_TCORE        ok
NNL084303T:CH/MB/CMP0              T_BCORE        ok
NNL084303T:CH/MB                   T_AMB          ok
NNL084303T:CH/PDB                  T_AMB          ok

Current sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/MB                   I_VCORE        ok
NNL084303T:CH/MB                   I_VMEML        ok
NNL084303T:CH/MB                   I_VMEMR        ok

Current indicators:
------------------------------------------------------------
Location                           Indicator      Condition
------------------------------------------------------------
NNL084303T:CH/IOBD                 I_USB0         ok      
NNL084303T:CH/IOBD                 I_USB1         ok      
NNL084303T:CH/FIOBD                I_USB          ok      

Voltage sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/SC/BAT               V_BAT          ok
NNL084303T:CH/IOBD                 V_+1V5         ok
NNL084303T:CH/IOBD                 V_+1V8         ok
NNL084303T:CH/IOBD                 V_+3V3MAIN     ok
NNL084303T:CH/IOBD                 V_+3V3STBY     ok
NNL084303T:CH/IOBD                 V_+1V          ok
NNL084303T:CH/IOBD                 V_+1V2         ok
NNL084303T:CH/IOBD                 V_+5V          ok
NNL084303T:CH/IOBD                 V_-12V         ok
NNL084303T:CH/IOBD                 V_+12V         ok
NNL084303T:CH/MB                   V_+1V5         ok
NNL084303T:CH/MB                   V_VMEML        ok
NNL084303T:CH/MB                   V_VMEMR        ok
NNL084303T:CH/MB                   V_VTTL         ok
NNL084303T:CH/MB                   V_VTTR         ok
NNL084303T:CH/MB                   V_+3V3STBY     ok
NNL084303T:CH/MB                   V_VCORE        ok

LEDs:
------------------------------------------------------------
Location                           LED            State   
------------------------------------------------------------
NNL084303T:CH/FT0/FM0              SERVICE        off     
NNL084303T:CH/FT0/FM1              SERVICE        off     
NNL084303T:CH/FT0/FM2              SERVICE        off     
NNL084303T:CH/FT2                  SERVICE        off     
NNL084303T:CH/SYS                  ACT            steady  
NNL084303T:CH/SYS                  LOCATE         off     
NNL084303T:CH/SYS                  SERVICE        off     
NNL084303T:CH/SYS                  REAR_FAULT     off     
NNL084303T:CH/SYS                  TEMP_FAULT     off     
NNL084303T:CH/SYS                  TOP_FAN_FAULT  off     
NNL084303T:CH/HDD0                 SERVICE        off     
NNL084303T:CH/HDD0                 OK2RM          off     
NNL084303T:CH/HDD1                 SERVICE        off     
NNL084303T:CH/HDD1                 OK2RM          off     
NNL084303T:CH/HDD2                 SERVICE        off     
NNL084303T:CH/HDD2                 OK2RM          off     
NNL084303T:CH/HDD3                 SERVICE        off     
NNL084303T:CH/HDD3                 OK2RM          off     

============================ FRU Status ============================
Location                           Name      Status  
------------------------------------------------------
NNL084303T:CH/FT0/FM0              FAN       enabled  
NNL084303T:CH/FT0/FM1              FAN       enabled  
NNL084303T:CH/FT0/FM2              FAN       enabled  
NNL084303T:CH/FT2                  FAN       enabled  
NNL084303T:CH                      SC        enabled  
NNL084303T:CH                      IOBD      enabled  
NNL084303T:CH                      MB        enabled  
NNL084303T:CH/MB/CMP0/CH0/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH0/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH1/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH1/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH2/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH2/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH3/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH3/R0/D1    DIMM      enabled  
NNL084303T:CH                      PDB       enabled  
NNL084303T:CH                      FIOBD     enabled  
NNL084303T:CH                      SASBP     enabled  
NNL084303T:CH/PS0                  PS        enabled  
NNL084303T:CH/PS1                  PS        enabled  

============================ FW Version ============================
Version
------------------------------------------------------------
System Firmware 6.6.7  2008/09/29 09:36

====================== System PROM revisions =======================
Version
------------------------------------------------------------
OBP 4.29.0.a 2008/09/15 12:01

Chassis Serial Number
---------------------
NNL084303T

# 10  
Old 05-04-2009
Exactly..Smilie So why in my system its not happening 90% of the time. remaining 10% its intermittent or hangs at the prtdiag command. Kernel patch and firmware is LATEST
# 11  
Old 05-04-2009
Quote:
Originally Posted by incredible
prtdiag -v output not correct, but /usr/platform/`uname -i`/sbin/prtdiag -v is correct.
Assuming the prtdiag you run is /usr/sbin/prtdiag, that one is simply a shell script that calls "/usr/platform/`uname -i`/sbin/prtdiag" which you claim works fine ...
# 12  
Old 05-04-2009
Its inconsistent most of the time. 2 similar systems behave very weirdly.Just assume this.. my prtdiag -v not showing detailed info as what Sun Fire posted earlier. What you see in his is what I want. It came for 1 week, then went back to the "useless" output. Case with SUN was escalated and they required the latest OBP and patch 138282-02 to be installed. I thought it was ok, then closed the case with them.Now it came back. Thinking of resolving it as soon w/o escalating again. That's y I need your help guys! Smilie
# 13  
Old 05-04-2009
incredible - i know of some similar issues regarding hardware query commands that either crashed a system or hung up the session. picl seemed to have restored order but patches were applied as this was recommended by sun. whether these were patches applied directly from sun or from a latest cluster, i'm not sure.

i think you should open up another case with sun as i think this is a code issue and nothing much we can do to help. until then, maybe a cron of /usr/platform/`uname -i`/sbin/prtdiag can help you along the way. run it once a day or maybe twice... see if you can get at least 1 of the 2 good outputs.

just me typing out out loud Smilie
i'm wondering if prtpicl shows different output from a good prtdiag result versus a bad prtdiag result.

Last edited by pupp; 05-04-2009 at 11:36 AM..
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