10 Best Practices for a Successful Customer Solution Engagement


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10 Best Practices for a Successful Customer Solution Engagement

This paper discusses 10 key areas that frequently are not handled correctly and lead to customer dissatisfaction during customer solution engagements, and it provides recommendations for successfully handling them.

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Test Your Knowledge in Computers #349
Difficulty: Easy
AWK was originally written in 1977 and distributed with Version 7 Unix.
True or False?

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compver(4)							   File Formats 							compver(4)

NAME
compver - compatible versions file DESCRIPTION
compver is an ASCII file used to specify previous versions of the associated package which are upward compatible. It is created by a pack- age developer. Each line of the file specifies a previous version of the associated package with which the current version is backward compatible. Since some packages may require installation of a specific version of another software package, compatibility information is extremely cru- cial. Consider, for example, a package called "A" which requires version "1.0" of application "B" as a prerequisite for installation. If the customer installing "A" has a newer version of "B" (version 1.3), the compver file for "B" must indicate that "1.3" is compatible with version "1.0" in order for the customer to install package "A". EXAMPLES
Example 1 Sample compver file. A sample compver file is shown below: Version 1.3 Version 1.0 SEE ALSO
pkginfo(4) Application Packaging Developer's Guide NOTES
The comparison of the version string disregards white space and tabs. It is performed on a word-by-word basis. Thus, "Version 1.3" and "Version 1.3" would be considered the same. The entries in the compver file must match the values assigned to the VERSION parameter in the pkginfo(4) files. SunOS 5.11 4 Oct 1996 compver(4)

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