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Web Help Desk allows you to dynamically assign, track, and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive Web-based interface with two-way email integration. It provides seamless asset discovery and remote control integration with Apple Remote Desktop, Windows Remote Desktop Connection, a VNC URL Protocol Tool, LANrev Client Management, and JAMF Casper Suite. It also integrates with LDAP, Microsoft Active Directory, Email-to-Ticket Conversion, SMTP, IMAP, and POP3 License: Freeware Changes:
The new free version has no expiration and no ads.



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