Datacenter Crash (Server Unreachable for About 17 minutes) - Page 2

Login or Register to Ask a Question and Join Our Community

Datacenter Crash (Server Unreachable for About 17 minutes)

Tags

attack, crash, datacenter, discussions, dns, outage, security, server, today, unexpected outage

Login to Discuss or Reply to this Discussion in Our Community

Special Forums Cybersecurity Datacenter Crash (Server Unreachable for About 17 minutes)

02-25-2020

Administrator

19,118, 3,359

Join Date: Sep 2000

Last Activity: 15 July 2022, 8:51 AM EDT

Location: Asia Pacific, Cyberspace, in the Dark Dystopia

Posts: 19,118

Thanks Given: 2,351

Thanked 3,359 Times in 1,878 Posts

Yep.... two days in a row of this nonsense from the data center.

And their response, the best they can do, is "thank you for understanding"..... (GMT +7)

Datacenter Crash (Server Unreachable for About 17 minutes)-screen-shot-2020-02-25-50248-pmjpg

Neo

View Public Profile for Neo

Visit Neo's homepage!

Find all posts by Neo

02-25-2020

Administrator

19,118, 3,359

Join Date: Sep 2000

Last Activity: 15 July 2022, 8:51 AM EDT

Location: Asia Pacific, Cyberspace, in the Dark Dystopia

Posts: 19,118

Thanks Given: 2,351

Thanked 3,359 Times in 1,878 Posts

Anyway, guess it is time to look for a new company and datacenter.

Seems Server4You is not the "Server4Us" anymore.

Neo

View Public Profile for Neo

Visit Neo's homepage!

Find all posts by Neo

02-25-2020

Moderator

6,876, 694

Join Date: Sep 2005

Last Activity: 10 February 2021, 3:50 AM EST

Location: Switzerland - GE

Posts: 6,876

Thanks Given: 594

Thanked 694 Times in 627 Posts

Have you any idea what equipment they are using?
I suppose X86 blade servers but what? and what kind of hypervisors...

vbe

View Public Profile for vbe

Find all posts by vbe

02-25-2020

Administrator

19,118, 3,359

Join Date: Sep 2000

Last Activity: 15 July 2022, 8:51 AM EDT

Location: Asia Pacific, Cyberspace, in the Dark Dystopia

Posts: 19,118

Thanks Given: 2,351

Thanked 3,359 Times in 1,878 Posts

Both outages have been due to networking issues in the datacenter. The dedicated server itself has been fine (I did reboot it once when the network was down).

I have all the details of the server of course but the server is not the problem. The datacenter is the problem.

They did contact me from billing and offer to waive the fees next month for two servers; but I have not responded yet.

After two outages in a single 24 hour period my "anger meter" went up dramatically and I am letting it go back down again before I reply back to them.

These 2 Users Gave Thanks to Neo For This Post:

Neo

View Public Profile for Neo

Visit Neo's homepage!

Find all posts by Neo

02-26-2020

Administrator

19,118, 3,359

Join Date: Sep 2000

Last Activity: 15 July 2022, 8:51 AM EDT

Location: Asia Pacific, Cyberspace, in the Dark Dystopia

Posts: 19,118

Thanks Given: 2,351

Thanked 3,359 Times in 1,878 Posts

Here is the reply from the data center just now:

Quote:

I hear you. As a part of our global upgrade of site routers in all our data centers, today there was a scheduled update of the STL routers. Connectivity loss was not expected, thus you have not been informed. Unfortunately, during the process, connectivity problems arose and our Network Technicians had to revert to the router's original settings. The duration of the outage is being estimated to about 2h 30 min.

I am not arguing with you, not at all. Let us know how do you wish to proceed.

Neo

View Public Profile for Neo

Visit Neo's homepage!

Find all posts by Neo

02-26-2020

Registered User

1,003, 248

Join Date: Dec 2004

Last Activity: 16 June 2020, 4:14 AM EDT

Location: Isle-of-Skye

Posts: 1,003

Thanks Given: 53

Thanked 248 Times in 203 Posts

Hi,

I have the same 17 minute outage reported on a number of my domains, these are hosted servers - I'm guessing that they were all out but only the Wordpress sites with Jetpack logged an error (tested from Wordpress.com).

Regards

Gull04

gull04

View Public Profile for gull04

Visit gull04's homepage!

Find all posts by gull04

02-26-2020

Moderator

6,876, 694

Join Date: Sep 2005

Last Activity: 10 February 2021, 3:50 AM EST

Location: Switzerland - GE

Posts: 6,876

Thanks Given: 594

Thanked 694 Times in 627 Posts

We had an outage last week I think, can't remember officially around half an hour but sure it was more as I got fed up and went to bed... Why I am mentionning is that it looks very similar, Swisscom had a router etc maintenance where no disruption was expected, finally maybe a third (if not a half...) of Switzerland was without TV phones using swisscom box and no 4G... many 24/24 alarm (police/hospitals...) were out of order... In other words a net issue that propagated bringing the whole datacenter down

vbe

View Public Profile for vbe

Find all posts by vbe

Login or Register to Ask a Question

Previous Thread | Next Thread

10 More Discussions You Might Find Interesting

1. AIX

System p 9115-505: Server and HMC unreachable

Hi there I've bought a used System p 9115-505. When I attach the LAN cable to my router the HMC receives an IP address from my router, but the HMC is unreachable. There are no open ports. Does anybody know that problem? Any help greatly appreciated. Greetings from Italy!

2. Red Hat

how to configure netdump to copy the crash in the server itself??

hi, i would like to configure netdump, but saving the var/crash in the server itself, not in another server. could anybody tell me if this is possible? thanks

3. Programming

Client accidently close when the server crash

The steps to test the problem 1. Open TCP Server 2. Open TCP Client 3. TCP Client sends data to Server. 4. Close TCP Server and the client also crash without any notification Second wonderful test: 1. Comment the following statement in Client.c (at line 168) and compile it Writen(...

4. SCO

Crash error on my unix server

Hi there. Well i have a really bad problem with my server: UnixWare Version 5 Release 7 The system crash :wall: and show the error: Panic: Kernel-mode address fault on user address 0x00000004 :eek: If anyone knows about the reason of this error please give me a help Sorry by my english....

5. Programming

Client/Server Socket Application - Preventing Client from quitting on server crash

Problem - Linux Client/Server Socket Application: Preventing Client from quitting on server crash Hi, I am writing a Linux socket Server and Client using TCP protocol on Ubuntu 9.04 x64. I am having problem trying to implement a scenario where the client should keep running even when the...

6. Linux

crash dump server for red hat ent 4

Is it true that you can't have the crash dump server/client on the same server? I know I've installed Nagios open source before, I though it's only for that kind of thing. I never though that Red hat ent 4 would be like client/server on the crash dump. if someone is having problem with high...

7. UNIX for Dummies Questions & Answers

Notification if server unreachable?

Is it possible for a group of servers to monitor each other and then send an alert if one of them is no longer 'alive'? Or if its easier have one server that monitors the other five and then sends an alert. If so how would this be done? Thanks

8. UNIX for Advanced & Expert Users

Solaris Server Crash

We have had a server (Solaris 2.6) hardisk crash. When booting the server we get: ok> boot -S Boot Device: /sbus/espdmc@e, 8400000/esp@e,8800000/sd@0,0 short read 0x2000 chars read disk read error The only way we can get into the console is to ok> boot cdrom whereby everything (e.g....

9. UNIX for Dummies Questions & Answers

server crash

Our SUn Solaris Server has crashed second time in 2 days, reason is not known , we are trying to determine what could have gone wrong, any ideas, the power supply seems to be fine, there is no response from keyboard,monitor etc and we had to do a hot boot yesterday.. Any suggestions what could be...

10. UNIX for Advanced & Expert Users

linux server crash

Hi I faced a problem while booting linux which is as follows;- ************************************************* Inode 146180 has illegal block(s) xauth:error in locking authority file /home/root/.Xauthority Fatal Server Error: Could not create lock file in /tmp/tXo-lock ...

Login or Register to Ask a Question