Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino

Thread Tools Search this Thread
Top Forums Programming Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino
# 1  
Old 01-08-2020
Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino

Normally I have very good experiences buying from AliExpress, but in this case with Elecrow, I'm disappointed.

After confirming with Elecrow on AliExpress that their Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino would work with 3G SIM cards in Thailand, I purchased one. My plan was to use this device to develop a new 3G tracker for my Ninja (a fun, special motorcycle tracker).

I received the device yesterday and noticed that the instructions for this device stated we need to set two jumpers on the board to get it to work but there were no jumpers included with the device. This is not a good sign. Anyway, I quickly set the jumpers up using a little bread board, not a problem.

Then, I set up the device, following the instructions for the SIM5360E 3G Shield.


Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino-img_8850jpg

Note: The image below shows the 3G shield turned off. The image above shows it turned on (green lights).

Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino-img_8848jpg

I used this Arduino sketch from the Elecrow instructions, only adding one line, sendData("AT", 2000, DEBUG); to make sure the device received an AT command OK ( which it did, but I did not take a screen shot of that).
#include <SoftwareSerial.h>

SoftwareSerial mySerial(7, 8); //
#define DEBUG true

void setup()
    mySerial.begin(19200); // the GPRS baud rate
    Serial.begin(19200);   // the GPRS baud rate
    // Serial.println("hello");
    sendData("AT", 2000, DEBUG);

    sendData("AT+CMGF=1", 2000, DEBUG); //Because we want to send the SMS in text mode
    sendData("AT+CMGS=\"+6683297XXXX\"", 2000, DEBUG); //send sms message, be careful need to add a country code before the cellphone number
    sendData("Hello,Elecrow!", 2000, DEBUG); //the content of the message
    mySerial.println((char)26); //the ASCII code of the ctrl+z is 26

void sendData(String command, const int timeout, boolean debug)
    String response = "";
    long int time = millis();
    while ((time + timeout) > millis())
        while (mySerial.available())
            char c = mySerial.read();
            response += c;
    if (debug)
    return response;

void loop()
    if (mySerial.available())
        char SerialInByte;
        SerialInByte = (unsigned char)mySerial.read();

Unfortunately, the device will not recognize my SIM, which is working fine, tested on my mobile phone and sending and receiving SMS messages just great.

Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino-img_8849jpg

Spent a lot of time online with Elecrow, but they could not solve the problem.

Elecrow GSM/GPRS/EDGE SIM5360E 3G Shield for Arduino-img_8846-2jpg

This is one of the first times I have have such a bad experience on AliExpress; but I think the problem was the Elecrow support person. The SIM card works fine on a mobile phone, but the Elecrow device does not recognize it. Note: I tried two different SIM cards, and the Elecrow device did not recognize either one of them.

Well, I'm disappointed in Elecrow and guess I will not be using this shield since it cannot even recognize a perfectly good, new, working (unlocked, of course) SIM card.

I assume not very many people buy from Elecrow on AliExpress; but for the small numbers who do, I cannot in good faith recommend Elecrow and this shield.

Also, the Elecrow email support seems pretty much "non-existent". I don't understand this company, Elecrow. Let's see if we can get any satisfaction from their email tech support group.

PS: It's not necessary to send me private messages telling the the 3G board is "off" in one of those photos (but thanks, just the same). I know well when a board is "on" or "off" or when a board has power or not. Smilie My troubleshooting skills are excellent in both hardware and software. Elecrow has already confirmed the board is defective and will issue me a refund today. Frankly, I find the Arduino almost "trivial" to program. The Arduino is like a kid's toy, it is so easy. This is the kind of board I played with as a teenager in my family attic above the house. It's slightly more advanced with the IDE, but the concept is the same. It's a basic, easily programmable, microcontroller. I would, however, be a bit less disappointed if this particular shield would recognize a 3G SIM card, as advertised.
These 3 Users Gave Thanks to Neo For This Post:
# 2  
Old 01-09-2020

Elecrow customer service contacted me and confirmed this device is defective if it cannot read / recognize a local, unlocked, working 3/4G SIM card.

They also confirmed that all of their boards should ship with the required jumpers, and they kindly apologized that this one did not come with the required jumpers (not a "big deal" but of course, their quality control team should insure this does not happen).

Elecrow also kindly refunded the cost of this device and mentioned to me they would let me know when an updated version is ready and offered to send the updated version to me when available, so I can retest.

When I get the time, I will send this device back to Elecrow so they can run their own tests on it; or I will try to find time to work with Elecrow engineers to debug this device (from here) when I get back to this project in a few weeks.

For now, I'm moving on to other "mail bag" project .... Smilie
This User Gave Thanks to Neo For This Post:
Login or Register to Ask a Question

Previous Thread | Next Thread

8 More Discussions You Might Find Interesting

1. Programming

Arduino Project: iPhone to HM-10 BLE to NB-IoT Shield to NB-IoT Network to Internet to Linux Server

This post describes a "work in progress" project I started today. Here is the High Level Overview: Currently, this project sits on my desk as an Arduino UNO (on the bottom), an NB-IoT Shield (sandwiched in the middle), a Sensor Shield (on top) with a HM-10 BLE Module (in the little... (13 Replies)
Discussion started by: Neo
13 Replies

2. Programming

NB-IoT Arduino Shield from AIS (Thailand) First Impressions

Today I received my NB-IoT Arduino Shield for AIS (Thailand). Here is a "pinout" photo of the shield. My shield looks just like the one above, for the most part. I'll post another photo of the actual device later. When I received the shield in the mail, I went immediately to a local... (8 Replies)
Discussion started by: Neo
8 Replies

3. Programming

Arduino UNIX Time - Syncing Computer UNIX Time to Arduino Time with Python

Just finished a quick Python script to send the current unix time over to the Arduino from macOS, so in the absence of GPS or some other way to get the unix timestamp (epoch time) to the Arduino, I can get my macOS and Arduino UNO synced to within a second. Normally, when the Arduino starts... (9 Replies)
Discussion started by: Neo
9 Replies

4. Programming

Arduino-cli - Uploading to Unknown Chinese Arduino Boards using the Arduino Command Line Interface

In my further exploration of Arduino, today I decided to install the arduino-cli on my mac today. https://github.com/arduino/arduino-cli I followed the instructions for macOS but when I got to this part: arduino-cli board list I got the dreaded "Unknown" Fully Qualified Board Name... (1 Reply)
Discussion started by: Neo
1 Replies

5. Linux

X-Windows,Install Shield on CentOS

I have a fresh install of CentOS 5.2. I need to install a commercial package that uses InstallShield. Every time I run the installation program, it gives me an error that tells me it can't open an xwindows window. The system autoboots into Gnome. I open a new xterm window by typing xterm in a... (0 Replies)
Discussion started by: jeffreywpearson
0 Replies

6. SuSE

Help:how to connect gprs internet in linux

:mad: iam connecting to internet using gprs ccellphone in windows in linux how to connect to gprs internet presently iam using linux distribution opensuse 10.3 my phone is LGB2070 using com1 port the driver for windows is in .inf format ... (4 Replies)
Discussion started by: seshumohan
4 Replies

7. UNIX for Advanced & Expert Users

GPRS Tunnelling Protocol implementation under UNIX

I need to implement a program that sends CDRs (just some data) over GTP' (GTP Prime - one of the GPRS Tunnelling Protocols, http://en.wikipedia.org/wiki/GPRS_Tunnelling_Protocol). Does anybody know where I can find GTP implementation? I'v tryed OpenGGSN (http://sourceforge.net/projects/ggsn/), but... (4 Replies)
Discussion started by: Hitori
4 Replies

8. Solaris

java shield

dear experts i want to install java install shield on solaris but first i want to read more information and help about it can anyone gives me some links or guids that helps me (0 Replies)
Discussion started by: murad.jaber
0 Replies
Login or Register to Ask a Question

Featured Tech Videos