Cannot access with new cable modem

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Operating Systems OS X (Apple) Cannot access with new cable modem
# 1  
Old 08-02-2010
Cannot access with new cable modem


I have a very strange problem, so strange I don't even know which sub-forum to post it to.

Last week, my cable modem broke, so I took it back and got a new one.

The new one doesn't work with my old router so, for now, I have to connect the modem directly to my Mac with an ethernet cable.

Everything works fine, except that I cannot access in Safari or in Firefox. every other website is fine!

If, however I use Firefox on Linux in a VM I can get to the site.

I've cleared the cache, cookies and everything else I can think of.

I simply replaced the old modem with the new one, and changed nothing - and every other website works fine.

Could anyone possibly have a clue? I'm confused, and it's driving me up the wall.


(I would upload graphics, but Grab only saves TIFF's and they're not supported as attachment types.

Safari can’t open the page.
Safari can’t open the page “” because the server where this page is located isn’t responding.

The connection has timed out

The server at is taking too long to respond.

    *   The site could be temporarily unavailable or too busy. Try again in a few

    *   If you are unable to load any pages, check your computer's network

    *   If your computer or network is protected by a firewall or proxy, make sure
          that Firefox is permitted to access the Web.

# 2  
Old 08-02-2010
Can you reach from
This User Gave Thanks to Habitual For This Post:
# 3  
Old 08-02-2010
Never heard of that!

But yes, I can (although I certainly wouldn't log in through it!)

The problem is most certainly on my computer... but where.
# 4  
Old 08-02-2010
Are you able to gather any more information from the Safari activity monitor.


This User Gave Thanks to jaysunn For This Post:
# 5  
Old 08-02-2010
Hi jaysunn.

Thanks for your help.

The only output is:
Failed to open page
  • file:///Applications/
  • file:///Applications/
  • file:///Applications/
  • file:///Applications/
  • file:///Applications/
If I go to any other website, say the BBC website, I get loads of "useful" output:

BBC - Homepage
  •;slot=module_0000q;sz=88x31;sectn=nonnews;ctype=index;nnsec=homepage_int;referrer=no nbbc;referrer_domain=;rsi=...
  • etc...
# 6  
Old 08-03-2010

Have you resolved your issue yet? Is it related to DNS? DNS is the only protocol / service that can be related to your issue in my humble opinion. Please let use know what you come up with.

# 7  
Old 08-04-2010
Hi jaysunn.

Still not.

Given that I have no idea what I'm doing, I did this:
  • rebooted
  • made a cup of tea
  • flushed the routing table
  • flushed the disk cache
  • manually stopped and started en0
  • made another cup of tea
  • rebooted a few more times
  • looked at the syslog

What exactly should I do, or be looking for, with DNS (remembering that it's only that I can't access)?


PS: I had a mad theory that I accessed so often with my old modem, that the route has burned itself into the ethernet card on my Mac Smilie This probably goes to show that I know nothing about hardware, or networks!
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