Nagios escalating prematurely

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08-12-2009

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Nagios escalating prematurely

We are currently using Nagios 1.3 .The issue we facing is , when a alert is in Warning state and then from Warning it moves to Critical state ,the alert is escalated directly to L2,L3 L4 escalations,here nagios assumes that the time period ,the alert was in warning state as unacknowledged time (even when it is acknowledged ),and it follows the L2 ,L3 escalation path depending on the time we have defined for the esclations.

Is this a bug or a feature of nagios and is there a way to fix this problem as escalation to TOP management is major thing because it is direct impacting to our SLAs.

apatil

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alert

alert(3alleg4)                                                    Allegro manual                                                    alert(3alleg4)

NAME

       alert - Displays a popup alert box. Allegro game programming library.

SYNOPSIS

       #include <allegro.h>

       int alert(const char *s1, *s2, *s3, const char *b1, *b2, int c1, c2);

DESCRIPTION

       Displays  a  popup  alert  box,  containing  three lines of text (s1-s3), and with either one or two buttons. The text for these buttons is
       passed in `b1' and `b2' (`b2' may be NULL), and the keyboard shortcuts in `c1' and `c2' as ASCII value. Example:

          if (!exists(CONFIG_FILE))
             alert(CONFIG_FILE, "not found.", "Using defaults.",
                   "&Continue", NULL, 'c', 0);

RETURN VALUE

       Returns 1 or 2 depending on which button was clicked. If the alert is dismissed by pressing ESC when ESC is not one of the keyboard  short-
       cuts, it treats it as a click on the second button (this is consistent with the common "Ok", "Cancel" alert).

SEE ALSO

       alert3(3alleg4), gui_fg_color(3alleg4), exgui(3alleg4), expackf(3alleg4), exspline(3alleg4)

Allegro                                                            version 4.4.2                                                    alert(3alleg4)

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