Event Monitor notification : Severity Serious : what does that mean ???


 
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Operating Systems HP-UX Event Monitor notification : Severity Serious : what does that mean ???
# 1  
Old 03-21-2007
Event Monitor notification : Severity Serious : what does that mean ???

Hi I received this mail (root) on my hp-ux 11.00.
Code:
>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Thu Mar 22 08:41:28 2007

hostname sent Event Monitor notification information:

/storage/events/disks/default/0_0_1_1.0.0 is >= 3.
Its current value is SERIOUS(4).



Event data from monitor:

Event Time..........: Thu Mar 22 08:41:28 2007
Severity............: SERIOUS :( 
Monitor.............: disk_em
Event #.............: 4
System..............: hostname

Summary:
Disk at hardware path 0/0/1/1.0.0 : Excessive number of new media-defects.


Description of Error:

There is an excessive number of new media-defects on this drive. The drive
must be replaced before it runs out of spare data blocks. All errors have
been recovered and no data have been lost.

Probable Cause / Recommended Action:

This drive may fail in the near future and should be replaced.
etc...
...................................

What does that mean in ? Should I have to replace a disk ? Or I don't know I need helps ! please

Thanks in advance

Cheers
Al

Last edited by rbatte1; 06-16-2015 at 06:51 AM.. Reason: Added CODE tags for clarity
# 2  
Old 03-21-2007
type of system:

Additional Event Data:
System IP Address...: xxxxxxxxxxxxxxxxx
Event Id............: 0x4601987800000000
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_disk_em.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800
OS Version......................: B.11.00
STM Version.....................: A.25.00
EMS Version.....................: A.03.20
Latest information on this event:
http://docs.hp.com/hpux/content/hard.../disk_em.htm#4

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data:
Physical Device Path...: 0/0/1/1.0.0
Device Class...........: Disk
Inquiry Vendor ID......: SEAGATE
Inquiry Product ID.....: ST39204LC
Firmware Version.......: HP04
Serial Number..........: 3BV11ZCB0000V1240R2U

Product/Device Identification Information:

Logger ID.........: disc30; sdisk
Product Identifier: Disk
Product Qualifier.: SEAGATE ST39204LC
SCSI Target ID....: 0x00
SCSI LUN..........: 0x00


>---------- End Event Monitoring Service Event Notification ----------<
# 3  
Old 03-21-2007
The information you posted seems very clear:
Code:
Severity Serious 

There is an excessive number of new media-defects on this drive. The drive
must be replaced before it runs out of spare data blocks. All errors have
been recovered and no data have been lost.

This drive may fail in the near future and should be replaced.

You really looked at that and wondered what it means? I really can't imagine how to rephase it to make it more clear. Can you tell us where you are getting lost? Smilie
# 4  
Old 03-21-2007
Really not clear for me as I am not conforable with hp drivers, disks etc... and much more withc aix systems.
So for me it is not clear of what I have to do. I mean if I have a disk on error on aix I can check on the errpt log and see if it is missing status check with the diag commands etc... but with HP I don't know where to check if the disk is really in bad situation and need to be change etc... I receive this mail but don't know how to proceed..
I have check on docs ho and don't find anything about the disk troubleshouting.

If you can help your welcome

Sorry but I am still lost !

Thanks for your reply

Cheers
Al
# 5  
Old 03-21-2007
Hi again,
I have checking the disk and I have no error status on the disks ...
NAWUX01: / # ioscan -funCdisk
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
disk 0 0/0/1/1.0.0 sdisk CLAIMED DEVICE SEAGATE ST39204LC
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0
disk 1 0/0/1/1.2.0 sdisk CLAIMED DEVICE SEAGATE ST39204LC
/dev/dsk/c1t2d0 /dev/rdsk/c1t2d0
disk 2 0/0/2/0.0.0 sdisk CLAIMED DEVICE SEAGATE ST39204LC
/dev/dsk/c2t0d0 /dev/rdsk/c2t0d0
disk 3 0/0/2/0.2.0 sdisk CLAIMED DEVICE SEAGATE ST39204LC
/dev/dsk/c2t2d0 /dev/rdsk/c2t2d0
disk 4 0/0/2/1.2.0 sdisk CLAIMED DEVICE HP DVD-ROM 305
/dev/dsk/c3t2d0 /dev/rdsk/c3t2d0

and check the disk with diskinfo command:
# diskinfo /dev/rdsk/c1t0d0
SCSI describe of /dev/rdsk/c1t0d0:
vendor: SEAGATE
product id: ST39204LC
type: direct access
size: 8891556 Kbytes
bytes per sector: 512
# diskinfo /dev/rdsk/c1t2d0
SCSI describe of /dev/rdsk/c1t2d0:
vendor: SEAGATE
product id: ST39204LC
type: direct access
size: 8891556 Kbytes
bytes per sector: 512
# diskinfo /dev/rdsk/c2t0d0
SCSI describe of /dev/rdsk/c2t0d0:
vendor: SEAGATE
product id: ST39204LC
type: direct access
size: 8891556 Kbytes
bytes per sector: 512
# diskinfo /dev/rdsk/c2t2d0
SCSI describe of /dev/rdsk/c2t2d0:
vendor: SEAGATE
product id: ST39204LC
type: direct access
size: 8891556 Kbytes
bytes per sector: 512

# dd if=/dev/rdsk/c1t0d0 of=/dev/null bs=1024k count=64
64+0 records in
64+0 records out

So I don't see any errors on the disk mentioned on the event notification.

There is something else that I should check ?

Thanks in advance
Cheers
Al
# 6  
Old 03-21-2007
Quote:
Originally Posted by touny
I receive this mail but don't know how to proceed..
You should replace the disk.

Quote:
Originally Posted by touny
So I don't see any errors on the disk mentioned on the event notification.
Correct, you won't. This sentence: "All errors have been recovered and no data have been lost." was trying to tell you that. Just wait until the disk dies. Then you will see the errors.

ioscan detects the presence of drives. diskinfo uses a scsi command to ask the drive to describe itself.

There are diagnostics and you might be able to run them if you have them installed. See http://docs.hp.com/en/diag/stm/sth_cstm.htm
# 7  
Old 03-26-2007
Not too sure, but iostat -En may show something as well...
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