Cannot login although name and password are correct

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Cannot login although name and password are correct

I cannot login. Already activated my account and entered the correct password but cannot get in.
Then I clicked forget password to set a new one. Upon setting a new one and tried to login, still failed until I repeatedly press the login button which triggered the 15 minutes login barrier. Have waited for more than 15 minutes before using the forget password feature again to set a new one, entered the password sent by e-mail but again, it failed. Please help.
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