Fail to register


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# 1  
Old 11-17-2017
Fail to register

After inputted all required fields in registration page, the below message is shown and cannot go on.

A required field called Custom Date & Time Formats is missing or has an invalid value.
Unregistered
# 2  
Old 11-17-2017
Hi.

I could not reproduce this error. Can you tell me which browser you were using and whether on desktop or mobile, and which date format you selected?

Thanks.
# 3  
Old 11-17-2017
Also, the custom user field was set as "required" before; but the mobile registration does not have that field available, so I removed the "required" option for that field, since it defaults to US and can users who register with mobile can change it in the user control panel on desktop later, if they choose to.

I am guessing the registration error above was from a mobile user; because having that field set to "required" would have caused an error on mobile registration.
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