HP 1012 Printer

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# 8  
Old 08-19-2017
Do you have something in a print queue?
Code:
lpstat
lpstat -o

What is your print queue name?
Code:
lpstat -v

# 9  
Old 08-20-2017
I have three printers:
Code:
HP1012
RICOH_SP_213SNw-323
Pantum_P2502W

This is what I get from Cups.

Code:
Failed to open PPD: /etc/cups/ppd/Pantum_P2500W_series.ppd"

HP1012  Stopped

RICOH_SP_213SNw-323*
stopped*
"Filter failed"

TIA

---------- Post updated at 01:09 AM ---------- Previous update was at 12:36 AM ----------

More info -

I have three printers:
HP1012
RICOH_SP_213SNw-323
Pantum_P2502W

This is what I get from CUPS

Failed to open PPD: /etc/cups/ppd/Pantum_P2500W_series.ppd"

HP1012 Stopped

RICOH_SP_213SNw-323*
stopped*
"Filter failed"

*************

Failed to open PPD: /etc/cups/ppd/Pantum_P2500W_series.ppd"
rendering completed

HP1012 Stopped

file "/usr/lib/cups/backend/hp" no such file or directory

RICOH_SP_213SNw-323*
sending data to printer


stopped*
"Filter failed"

root@server1:/# journalctl -u cups -e > bla
root@server1:/# Tail bla
bash: Tail: command not found
root@server1:/# tail bla
Aug 20 00:44:44 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:45:59 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:46:06 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:46:10 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:49:39 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:52:13 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:54:33 server1 systemd[1]: Stopping CUPS Printing Service...
Aug 20 00:54:33 server1 systemd[1]: Starting CUPS Printing Service...
Aug 20 00:54:33 server1 systemd[1]: Started CUPS Printing Service.
Aug 20 00:55:00 server1 systemd[1]: Started CUPS Printing Service.

oot@server1:/# lpinfo -l -v
Device: uri = ipps
class = network
info = Internet Printing Protocol (ipps)
make-and-model = Unknown
device-id =
location =
Device: uri = https
class = network
info = Internet Printing Protocol (https)
make-and-model = Unknown
device-id =
location =
Device: uri = http
class = network
info = Internet Printing Protocol (http)
make-and-model = Unknown
device-id =
location =
Device: uri = socket
class = network
info = AppSocket/HP JetDirect
make-and-model = Unknown
device-id =
location =
Device: uri = ipp14
class = network
info = Internet Printing Protocol (ipp14)
make-and-model = Unknown
device-id =
location =
Device: uri = lpd
class = network
info = LPD/LPR Host or Printer
make-and-model = Unknown
device-id =
location =
Device: uri = ipp
class = network
info = Internet Printing Protocol (ipp)
make-and-model = Unknown
device-id =
location =
Device: uri = usb://Pantum/P2500W%20series?serial=CA3B044181
class = direct
info = Pantum P2500W series
make-and-model = Pantum P2500W series
device-id = MFG:Pantum;MDL:P2500W series;CMD:ACL,CMD,ZJS,URF,PJL;CID:Pantum P2500W series;CLS:PRINTER;DES:Pantum P2500W series;
location =
Device: uri = usb://RICOH/SP%20213SNw?serial=RHEDCD1C
class = direct
info = RICOH SP 213SNw
make-and-model = RICOH SP 213SNw
device-id = MFG:RICOH ;CMD:PDL,PCL,PJL;MODEL:SP 213SNw;FW:V1.04;VSTATUS:IDLE;CLASS:Printer;DES:RICOH SP 213SNw;SN:RHEDCD1C;CMT:1B2C7003_1B2C7009;
location =

root@server1:/# grep -H '^*NickName:' /etc/cups/ppd/*.ppd
grep: /etc/cups/ppd/*.ppd: No such file or directory

---------- Post updated at 11:04 AM ---------- Previous update was at 01:09 AM ----------

Code:
server1@server1:~$ lpstat -v
device for Canon_MG2500_series: usb://Canon/MG2500%20series?serial=A7096F&interface=1
device for HP_LaserJet_1012: hp:/usb/hp_LaserJet_1012?serial=00CNFB519906
device for Pantum_P2500W_series: usb://Pantum/P2500W%20series?serial=CA3B044181
device for RICOH_SP_213SNw: usb://RICOH/SP%20213SNw?serial=RHEDCD1C
server1@server1:~$ 
server1@server1:~$ 
server1@server1:~$ lpstat -o
Pantum_P2500W_series-313 server1         132096   Sat 19 Aug 2017 11:31:56 PM EDT
RICOH_SP_213SNw-321     server1         102400   Sun 20 Aug 2017 12:00:57 AM EDT
RICOH_SP_213SNw-323     server1         102400   Sun 20 Aug 2017 12:08:18 AM EDT
HP_LaserJet_1012-327    server1         875520   Sun 20 Aug 2017 01:45:59 AM EDT
server1@server1:~$ ^C
server1@server1:~$ lpstat
Pantum_P2500W_series-313 server1         132096   Sat 19 Aug 2017 11:31:56 PM EDT
RICOH_SP_213SNw-321     server1         102400   Sun 20 Aug 2017 12:00:57 AM EDT
RICOH_SP_213SNw-323     server1         102400   Sun 20 Aug 2017 12:08:18 AM EDT
HP_LaserJet_1012-327    server1         875520   Sun 20 Aug 2017 01:45:59 AM EDT

Sorry b for not notating my code.

---------- Post updated at 11:14 AM ---------- Previous update was at 11:04 AM ----------

Cleared the queue

server1@server1:~$
server1@server1:~$
server1@server1:~$
server1@server1:~$ lpstat
Code:
server1@server1:~$ lpstat -o
server1@server1:~$ lpstat -v
device for Canon_MG2500_series: usb://Canon/MG2500%20series?serial=A7096F&interface=1
device for HP_LaserJet_1012: hp:/usb/hp_LaserJet_1012?serial=00CNFB519906
device for Pantum_P2500W_series: usb://Pantum/P2500W%20series?serial=CA3B044181
device for RICOH_SP_213SNw: usb://RICOH/SP%20213SNw?serial=RHEDCD1C

---------- Post updated at 11:18 AM ---------- Previous update was at 11:14 AM ----------

Sorry -- Lets dpp it again with proper code tags....

Code:
server1@server1:~$ 
server1@server1:~$ lpstat
server1@server1:~$ lpstat -o
server1@server1:~$ lpstat -v
device for Canon_MG2500_series: usb://Canon/MG2500%20series?serial=A7096F&interface=1
device for HP_LaserJet_1012: hp:/usb/hp_LaserJet_1012?serial=00CNFB519906
device for Pantum_P2500W_series: usb://Pantum/P2500W%20series?serial=CA3B044181
device for RICOH_SP_213SNw: usb://RICOH/SP%20213SNw?serial=RHEDCD1C

---------- Post updated at 01:40 PM ---------- Previous update was at 11:18 AM ----------

More info

CUPS will not connect to printer
Code:
root@server1:/home/server1# apt-get install tcsh
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following NEW packages will be installed:
  tcsh
0 upgraded, 1 newly installed, 0 to remove and 1 not upgraded.
Need to get 458 kB of archives.
After this operation, 1,415 kB of additional disk space will be used.
Get:1 http://httpredir.debian.org/debian/ jessie/main tcsh amd64 6.18.01-3 [458 kB]
Fetched 458 kB in 0s (577 kB/s)
Selecting previously unselected package tcsh.
(Reading database ... 183203 files and directories currently installed.)
Preparing to unpack .../tcsh_6.18.01-3_amd64.deb ...
Unpacking tcsh (6.18.01-3) ...
Processing triggers for menu (2.1.47) ...
Processing triggers for man-db (2.7.0.2-5) ...
Setting up tcsh (6.18.01-3) ...
update-alternatives: using /bin/tcsh to provide /bin/csh (csh) in auto mode
Processing triggers for menu (2.1.47) ..

---------- Post updated at 03:51 PM ---------- Previous update was at 01:40 PM ----------

Many thanks to Don Cragun.
Anyone else with ideas?

Last edited by Don Cragun; 08-20-2017 at 12:43 AM.. Reason: Add CODE and ICODE tags.
# 11  
Old 08-22-2017
Code:
file "/usr/lib/cups/backend/hp" no such file or directory

Have you researched this error message?
# 12  
Old 09-01-2017
One of my clients had a similar problem yesterday with an HP printer.
They had a large print file printing, and decided to turn the printer off and on to clear the buffer and essentially cancel the print job.
Downside: the printer network configuration was corrupted and the ip address was changed to 192.0.0.192
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