Power8 S812L:HMC issue and ...


 
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Operating Systems AIX Power8 S812L:HMC issue and ...
# 15  
Old 12-08-2015
Quote:
3 AIX diagnostics True
That's interesting, I suspect it means the AIX Diagnostic CD is supported:
AIX Diagnostics CD

That should give you boot media that will show and be able to test all the system hardware...

Last edited by dukessd; 12-08-2015 at 07:08 PM.. Reason: Correcting tags
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# 16  
Old 12-08-2015
Agent.kgb: still "no Disks Detected" with RH LE 7.2
# 17  
Old 12-09-2015
Going to the redpaper listed earlier - I saw also:

Quote:
The minimum required level of VIOS for the Power S812L and Power S822L is VIOS 2.2.3.51
As the first thing that needs verification - are the disks visible to anything, or perhaps broken (so also using the diagnostics DVD is recommended).

If you can access the Web-based ASMI interface (either directly, or HMC as proxy) - also try a factory-reset of everything, and assuming physical access try installs without using the HMC.

At this point, a "simple" HW failure may be the cause, e.g., loose cable during transport.
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# 18  
Old 12-09-2015
Looks like VIO Server is off the table for now. As installed, your m/c doesn't support it. The next 3 items would be "True" if your m/c was ordered with Feature Code # EC22 & entitled to VIOS support.
Quote:
2 RPA I/O hosting False

4 Subprocessor partitioning False

10 Live partition mobility False
AFAIK, the S812L comes in 3 orderable flavors:
  • (f/c #EC16) - Open Power Abstraction Layer (OPAL) - aka a basic m/c
  • (f/c #EC20) - Power KVM
  • (f/c #EC22) - IBM PowerVM for IBM PowerLinux
I dunno but I guess your machine was ordered with Feature code #EC16 - a basic machine...... leaving you with the bare metal options previously pointed out.

What to do now ? Some options I can think of:
  • get out your wallet & buy Feature Code EC22 for your m/c if you're looking for a virtualized solution. Talk to an IBM Business Partner in your area to get a price, etc. I imagine this option isn't going to fly.
  • call IBM Support to help debug your problems..... as to why Red Hat Enterprise Linux 7.2 LE doesn't see any disks. Your m/c did have a 3 yr warranty..... IBM Support will check your serial number & determine if you're entitled to free support within the warranty period.... or not.
  • switch to a supported version of Ubuntu
  • as others suggested in this thread, download the Standalone Diagnostic CD & thoroughly check out your machine. https://www-304.ibm.com/webapp/set2/...load/home.html
  • oooops, just noticed dukessd already posted this link...... my apologies for duplicating the obvious. Duh on my part !!!!

Last edited by The Doctor; 12-09-2015 at 01:44 PM..
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# 19  
Old 12-09-2015
From Diags screen, I only see the SAS RAID Adapter and Services Device. Do I suppose to see 2 SAS disks listed here. And Hit F7 to "commit" but it does not do anything :-(

+ sissas0 0 P1-C14-T1 PCIe3 x8 SAS RAID Internal Adapter 6Gb
+ ses0 P2-Y1 - SAS Enclosure Services Device
+ cd0 1 P2-D15 1 SATA DVD-RAM Drive

I will try to find other hard drive to replace it. But do I need to create RAID or it can bypass the RAID?

Thanks.
# 20  
Old 12-10-2015
From the Diag utility, I'd expect to see devices behind your SAS RAID controller that look something like:
  • pdisk0 & pdisk1 - for the 2 physical disks.... in 2 slot locations ranging from P2-D1 thru P2-D12
  • hdisk0, hdisk1, hdisk2, hdisk3, etc. - for any logical disks created by the SAS Disk Array Manager
  • OR
  • hdisk0 & hdisk1 - if the disks are configured as the default, regular JBOD
RAID isn't needed. If RAID is not configured, they are just a bunch of disks (JBOD). Look for the RAID Array Manager in your Diag screens.... it will show you if any RAID configuration is present (provided the drives are readable)...... or not.

I find it odd that you would have 2 faulty drives right out of the box.... unless your e-bay supplier knowingly sold it that way. But what do I know ?

I assume you've re-seated the drives & even tried another disk slot ?
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# 21  
Old 12-10-2015
Diag -> Task Selection -> RAID Array Manager -> IBM SAS Disk Array Manager -> Create a SAS Disk Array -> sissas0 -> RAID 0 -> select a pdisk, if you see any, and make a hdisk from it. Then try to install RHEL again.
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