08-07-2001
We do not plan to add live chat this year. Maybe later, as a fee per use (technical support) service to large companies with profits going to the on-line experts (virtual support world-wide 24x7). However, there are no plans in the near future for this or any similar service by design.
There are problems with live chat; one of the greatest is that the 'useful information' to 'useless information' ratio is very low. Also, good information is buried in noise and chatter and not archived in a knowledge base for future users.
This is not a 'chat site' it is a 'knowledge management site' that stores knowledge for all users to enjoy and benefit today and years into the future.
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