Code:
awk -F, 'NR==1 {next} {n=split($11,a,"|")} {$11="";for (i=0;i++ <=n-1;) print $0,a[i]}' OFS="," file
VoIS Community,Rest of RSA,Datacash Extend Calls,0.36,no,no,,,,,0215284571
VoIS Community,Rest of RSA,Datacash Extend Calls,0.36,no,no,,,,,0215284580
VoIS Community,Rest of RSA,Datacash Extend Calls,0.36,no,no,,,,,0215284655'
VoIS Community,Rest of RSA,Maxi Call,0.17,no,no,,,,,'0861'
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,'35547210
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35547425
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35547550
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35547700
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35547870
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35548270
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35548570
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35548660
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35548855
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35549440
VoIS Global,All Of RSA,Albania - Amc Fixed 2,1.96,no,no,,,,,35549930'