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Full Discussion: Right On Time, Somewhere
The Lounge War Stories Right On Time, Somewhere Post 302590365 by admin_xor on Monday 16th of January 2012 02:12:42 AM
Old 01-16-2012
Smilie Thanks for sharing your story. It's very true that most of the times we do not bother to check the time of the clock before scheduling stuffs.

We maintain IT infrastructure for a big pharma company. For any SLA (service level agreement) breach, my employer has to pay a real big amount of money to the client. Now that's been told, once my colleague had to schedule a maintenance on an AIX server. We have a procedure to do that. There's a lot of approvals from service delivery managers of both the client and our company required. After getting those, this guy went on scheduling the reboot of the machine in maintenance mode in cron a day before. The next day, I got a call from IT Incident management people saying a server is down before it's scheduled maintenance window. It happened around 20 minutes before the scheduled time. We had to raise a severity for this. Upon checking the root cause of this later, we found somehow the server was failing to sync with the NTP server and the clock was going 20 minutes faster than the actual time.

And yes, because of all these, we breached the SLA! Smilie
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CRON(8) 						      System Manager's Manual							   CRON(8)

NAME
cron - clock daemon SYNOPSIS
auth/cron [-c] DESCRIPTION
Cron executes commands at specified dates and times according to instructions in the files /cron/user/cron. It runs only on an authentica- tion server. Option -c causes cron to create /cron/user and /cron/user/cron for the current user; it can be run from any Plan 9 machine. Blank lines and lines beginning with # in these files are ignored. Entries are lines with fields minute hour day month weekday host command Command is a string, which may contain spaces, that is passed to an rc(1) running on host for execution. The first five fields are integer patterns for minute 0-59 hour 0-23 day of month 1-31 month of year 1-12 day of week 0-6; 0=Sunday The syntax for these patterns is time : '*' | range range : number | number '-' number | range ',' range Each number must be in the appropriate range. Hyphens specify inclusive ranges of valid times; commas specify lists of valid time ranges. To run the job, cron calls host and authenticates remote execution, equivalent to running rx host command (see con(1)). The user's profile is run with $service set to rx. Cron is not a reliable service. It skips commands if it cannot reach host within two minutes, or if the cron daemon is not running at the appropriate time. EXAMPLES
Here is the job that mails system news. % cat /cron/upas/cron # send system news 15 8-17, 21 *** helix /mail/lib/mailnews % SOURCE
/sys/src/cmd/auth/cron.c SEE ALSO
con(1), rc(1) CRON(8)
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