Please understand, Some postings can be very OS specific and somewhat rare problems that they may go unanswered here.
I only offered that as a resource because many posters don't know that google is such a great search engine.
Also, part of being a good SA is sometimes, saying "I don't know" and deferring to a resource that may contain the answer, even if that is google.com or some Manual that has been on your shelf for a few years.
IMHO