scripting Post: 10489

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Shell Scripting vs Perl scripting

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LEARN ABOUT DEBIAN

autosupport

AUTOSUPPORT(8)						     Linux Programmer's Manual						    AUTOSUPPORT(8)

NAME

       autosupport -- interactive script to provide Digium[tm]'s support with information

SYNOPSIS

       autosupport [OPTION] [prefix]

DESCRIPTION

       autosupport  is a script that is normally run by a user contacting Digium's Technical Support to automate gathering support information. It
       will probe the system for some run-time and system information, and generate a backup of Asterisk related configuration. An optional param-
       eter for a prefix may be specified which is typically used to specify a Digium Technical Support Ticket ID.

       The script requires root privileges to run, and writes all output in the home directory of the user running the script. For the purposes of
       this document, this will be referred to as /root/ henceforth.

       The system information is written to /root/digiuminfo.txt and the backup of configuration (and the system information file) are written	to
       a  tarball in /root/ with a base name of digium-info. A Date Stamp will be appended, and if specified the optional parameter will be a pre-
       fix. The tarball at least is expected to be attached to a support ticket with Digium.

OPTIONS

   Arguments:
       prefix	      Used to prefix the file names. Typically a Digium Technical Support Ticket ID

   Options:
       -n, --non-interactive	Run without requiring user input

       -h, --help		Show help about options

FILES

       /root/digiuminfo.txt
       /root/digium-info_YYYYMMDD.tar.gz

SEE ALSO

       asterisk(8)

AUTHOR

       autosupport was written by John Bigelow <support@digium.com> in conjunction with Charles Moye and Trey Blancher. This manual page was writ-
       ten  by	Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission is granted to copy, distribute and/or modify this
       document under the terms of the GNU General Public License, Version 2 any later version published by the Free Software Foundation.

       On Debian systems, the complete text of the GNU General Public License can be found in /usr/share/common-licenses/GPL-2.

autosupport							  Dec 14th, 2011						    AUTOSUPPORT(8)