Quote:
Originally Posted by
Big Z
As I can best describe, the system runs a program called Fuel server. TO me, it's a database that contains customer basic info and records of service calls, oil deliveries, and can run accounting reports. It is hooked up to a large printer for printing oil tickets, reports, etc.. The computer case has stickers for Windows XP.. But it boots up in Unix. That's about it.. It's has no gui, just hop around using numbers and tab, enter, etc...No Internet hookup, just a phone line we plug in when they need to access the system remotely.
OK, this is at least something we can (start to) work with.
Quote:
Originally Posted by
Big Z
I was asking the company we work with about the database type (to attempt to import to another program) and they realized what I was going and stopped returning my calls..
Well, if you still pay for their support I'd call that a breach of contract. I am no lawyer, though, so i suggest you consult one on this part. Being humble technicians we're simply not qualified for this kind of work.
Anyway, there are only so many ways to start programs automatically in a UNIX system and it is probably relatively easy to find this information out. I am not working with SCO, though, so i can give you only general information, but we have some SCO experts here who can help you with that.
In any case it might pay off to hire a UNIX consultant for a few hours to look at the system and take stock of what is there and how it is done. This is a difficult thing to do over the internet and you probably will get faster and better results from someone with physical access to the computer and knowledge about the system.
My suggestion is to find someone not related to your "support" company, let him take stock of what is there (i suppose 2-4 hours should suffice to do that) and then make a plan of what to do and how. It might be a good idea to upgrade (i mean
really upgrade) your system but if this is the case or not should be one/the result of this taking stock, not its premise.
We can probably help you formulate a plan on what to do when you share the results of the investigation with us.
I hope this helps.
bakunin
