Legato Storage manager on Tru64

sanjay_g · #1 (**permalink**) 07-04-2002

Hi,

OS : Compaq Tru64 4.0D

I am installing newer version of LSM which comes with Oracle Enterprise Edition.

I removed the previous version of legato(Server, Node, Client and Man) using setld -d
but when I try to install the new version I get this message..

** Installation of LSM cannot proceed due to previous installation
** of LSM or a similar product. Please contact customer support
** to determine how to proceed with installation and configuration

What could be the problem? Appreciate all help.

Sanjay

killerserv · #2 (**permalink**) 07-05-2002

On Tru64, try this steps on completely removing the Previous Version of LSM and try to Install the Latest again.

http://www.cs.nott.ac.uk/TSG/manuals...eg.htm#1010176

Do post back the output.

sanjay_g · #3 (**permalink**) 07-05-2002

Hi Killerserv,
Thanks for the reply. I did follow the instrunctions in the url. But when I start Legato installation I get the same message.
I wonder if there are any environment variable set...
If i see setld -i the legato coponents are not marked as "installed"
ps -ef | grep nsr, also doesn't show any process..

What could be the problem?

Sanjay

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