I've just configured a server to my network (setting the ip, netmask, host file, etc...) and the server doesn't have any problem pinging another computer on the network. however when i try to connect to the server via ftp the root account can't log in, i made another account (a standard one that really has no privileges) on the server, and i can make a ftp log in without any problem with that account. i've also tried to connect to the server via ssh and i have the same problem (i can connect with the other account but not with root).

Any idea why i can connect with an ordinary account and not with the root account???

U:\>ftp xxx.xxx.xxx.xxx
Connected to xxx.xxx.xxx.xxx.
220 XXXXXXXX@XXXXXXX.com FTP server ready.
User (xxx.xxx.xxx.xxxnone)): root
331 Password required for root.
Password:
530 Login incorrect.
Login failed.

U:\>ftp xxx.xxx.xxx.xxx
Connected to xxx.xxx.xxx.xxx.
220 XXXXXXXX@XXXXXXX.com FTP server ready.
User (xxx.xxx.xxx.xxxnone)): ftptest
331 Password required for ftptest.
Password:
230 User ftptest Logged in.

Use "-v" option while using ftp command so that it gives the details of the connection

The problem was that the server for security reasons wasn't allowing root to connect, but if you want to connect as root:

in /etc/ftpd/ there is a file that need to be modified:

1-) /etc/ftpd/ftpusers ----> you have to delete or comment the line of root

but for security reasons don't do it unless you have a good reason.