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"relocation error" when installing app

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#1 (permalink)

09-09-2009

treesloth

Registered User

Join Date: Oct 2008

Location: Orem, Utah

Posts: 73

"relocation error" when installing app

I'm trying to install Urchin5 log analyzer and I get the following message:

Quote:

Retrieving the Urchin 5 license ...
/bin/sh: relocation error: /lib-es4/tls/libc.so.6: symbol _dl_out_of_memory, version GLIBC_PRIVATE not defined in file ld-linux.so.2 with link time reference
ERROR: Unable to obtain permanent Urchin 5 license.

Sadly, I'm not all that good at lib tracing and troubleshooting, but I did attempt a few things. First, since this is a VPS, I can compare to the baseline fileset, and other servers on which this works. I used MD5 as a quick preliminary check and got identical values for /lib-es4/tls/libc.so.6 and /lib/ld-linux.so.2. I also did:

Code:

 #nm /lib/ld-linux.so.2 | grep _dl_out_of_memory
00017467 r _dl_out_of_memory
# nm /lib-es4/ld-linux.so.2 | grep _dl_out_of_memory
000132c0 R _dl_out_of_memory
000132c0 r _dl_out_of_memory_internal

I also checked for rogue copies of the libraries mentioned and the existence/MD5 sigs of dependencies:

Code:

# ldd /lib-es4/tls/libc.so.6
        /usr/lib/libcwait.so (0xb7f21000)
        /lib/ld-linux.so.2 (0xb7f26000)
# md5 /usr/lib/libcwait.so /skel/usr/lib/libcwait.so
ed5423011767e398d687788b665357b1  /usr/lib/libcwait.so
ed5423011767e398d687788b665357b1  /skel/usr/lib/libcwait.so
# ldd /lib/ld-linux.so.2
        statically linked

So, afaik, everything that should be in place is, but clearly the installation fails and is offended by something related to the libraries. How in the world is a problem like this troubleshot? Is this problem familiar to anyone? Many thanks in advance.

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