strange issue with ALOM in t51...

upengan78 · #1 (**permalink**) 02-20-2009

Hi ,

running solaris 10 on t5120 and i see ILOM and ALOM (SC) interfaces working fine earlier and suddenly they are responding strangely,

First thing , I can connect fine to ILOM or ALOM but then console -f just hangs..

resetsc error :

Quote:

Daemons ready

Sun(TM) Integrated Lights Out Manager

Version 2.0.4.19

Copyright 2007 Sun Microsystems, Inc. All rights reserved.
Use is subject to license terms.

sc> resetsc
Are you sure you want to reset the SC (y/n)? n

sc> resetsc
Are you sure you want to reset the SC (y/n)? y
Performing hard reset on the SC failed
resetsc: No such inventory

sc>

I do not really want to poweroff and poweron this system at this moment,

is there any solution or is this a known issue?

showenvironment command hung aswell. the user has rights of everything in ALOM.

Any ideas , if needed I can try more commands...

if there is no solution other than rebooting or power cycle? then how can I do it safely ? I can access server using ssh and physcially if needed.

Thanks

DukeNuke2 · #2 (**permalink**) 02-20-2009

login to the ilom as root user and do a "reset /SP". if this doesn't work login as sunservice with the same pass as root and try a "reboot".

upengan78 · #3 (**permalink**) 02-20-2009

Quote:

Originally Posted by DukeNuke2

login to the ilom as root user and do a "reset /SP". if this doesn't work login as sunservice with the same pass as root and try a "reboot".

Thanks, getting same error with reset /SP command

Quote:

Password:
Waiting for daemons to initialize...

Daemons ready

Sun(TM) Integrated Lights Out Manager

Version 2.0.4.19

Copyright 2007 Sun Microsystems, Inc. All rights reserved.
Use is subject to license terms.

-> reset /SP
Are you sure you want to reset /SP (y/n)? y
Performing hard reset on /SP failed
reset: No such inventory

->

Oh and I did not know there is such an account called sunservice, it worked well with root password...

Quote:

Password:

Copyright 2007 Sun Microsystem, Inc. All rights reserved.

WARNING: The "sunservice" account is provided solely to allow
Sun Services to perform diagnosis and recovery tasks. Customer use of
the "sunservice" account may interfere with the correct operation of
ILOM and is not supported other than to perform recovery procedures as
documented by Sun Microsystems. Normal ILOM operations should always be
performed using the root account. Further usage of the "sunservice"
account implies your agreement with these terms.

[(flash)root@SUNSP001........F:~]#

will this reboot command reboot the system just like reboot command from system console ? or is there any way to gracefully shutdown the system from sunservice account ?

EDIT
BTW it help with this command does not show 'reboot' command ?

Quote:

help
GNU bash, version 2.05b.0(1)-release (powerpc-unknown-linux-gnu)
These shell commands are defined internally. Type `help' to see this list.
Type `help name' to find out more about the function `name'.
Use `info bash' to find out more about the shell in general.
Use `man -k' or `info' to find out more about commands not in this list.

A star (*) next to a name means that the command is disabled.

%[DIGITS | WORD] [&] (( expression ))
. filename :
[ arg... ] [[ expression ]]
alias [-p] [name[=value] ... ] bg [job_spec]
bind [-lpvsPVS] [-m keymap] [-f fi break [n]
builtin [shell-builtin [arg ...]] case WORD in [PATTERN [| PATTERN].
cd [-L|-P] [dir] command [-pVv] command [arg ...]
compgen [-abcdefgjksuv] [-o option complete [-abcdefgjksuv] [-pr] [-o
continue [n] declare [-afFirtx] [-p] name[=valu
dirs [-clpv] [+N] [-N] disown [-h] [-ar] [jobspec ...]
echo [-neE] [arg ...] enable [-pnds] [-a] [-f filename]
eval [arg ...] exec [-cl] [-a name] file [redirec
exit [n] export [-nf] [name[=value] ...] or
false fc [-e ename] [-nlr] [first] [last
fg [job_spec] for NAME [in WORDS ... ;] do COMMA
for (( exp1; exp2; exp3 )); do COM function NAME { COMMANDS ; } or NA
getopts optstring name [arg] hash [-lr] [-p pathname] [-dt] [na
help [-s] [pattern ...] history [-c] [-d offset] [n] or hi
if COMMANDS; then COMMANDS; [ elif jobs [-lnprs] [jobspec ...] or job
kill [-s sigspec | -n signum | -si let arg [arg ...]
local name[=value] ... logout
popd [+N | -N] [-n] printf format [arguments]
pushd [dir | +N | -N] [-n] pwd [-PL]
read [-ers] [-u fd] [-t timeout] [ readonly [-anf] [name[=value] ...]
return [n] select NAME [in WORDS ... ;] do CO
set [--abefhkmnptuvxBCHP] [-o opti shift [n]
shopt [-pqsu] [-o long-option] opt source filename
suspend [-f] test [expr]
time [-p] PIPELINE times
trap [arg] [signal_spec ...] or tr true
type [-afptP] name [name ...] typeset [-afFirtx] [-p] name[=valu
ulimit [-SHacdflmnpstuv] [limit] umask [-p] [-S] [mode]
unalias [-a] [name ...] unset [-f] [-v] [name ...]
until COMMANDS; do COMMANDS; done variables - Some variable names an
wait [n] while COMMANDS; do COMMANDS; done
{ COMMANDS ; }

Thanks much

DukeNuke2 · #4 (**permalink**) 02-21-2009

reboot will only reboot the SP. there isn't "ping" in the list also and ping works from sunservice account. if reboot won't work, try the "init" command...

incredible · #5 (**permalink**) 02-21-2009

whats the current firmware level of the system?

DukeNuke2 · #6 (**permalink**) 02-21-2009

Quote:

Originally Posted by incredible

whats the current firmware level of the system?

he allready told us in his first post... ilom 2.0.4.19 is firmware 7.0.9.c. it's a rather old version...

upengan78 · #7 (**permalink**) 02-21-2009

Quote:

Originally Posted by DukeNuke2

reboot will only reboot the SP. there isn't "ping" in the list also and ping works from sunservice account. if reboot won't work, try the "init" command...

Hey Dukenuke2

Thanks for clarifying on this. you could be right because what I did later was log in as sunservice account and then cd / and then cd /sbin if I remember correctly and I found reboot command there

so did I find a lot of other commands in /bin..

It is like a mini OS, never really knew something like this exists. hope it is safe to run commands from sunservice account, they scared me with such a big warning..

Also is the firmware old ?

Thanks much guys

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Bits Awarded / Charged to DukeNuke2 for this Post
Date	User	Comment	Amount
07-15-2009	upengan78	N/A	10

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