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Unable to change password for a user.

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Operating Systems Solaris Unable to change password for a user.
# 1  
Old 04-20-2010
Unable to change password for a user.
I am getting the following error message "passwd: User unknown: username" Permission denied error message when trying to change the password for that given user account.

The user account is within the /etc/passwd file and I can also su to the account without any problems. This is sever is not using NIS, the passwd field is set to "files"
# 2  
Old 04-20-2010
The OS tells username doesn't exists. It obviously cannot change a password if that account is not already created. What makes you feel the account exists ?
# 3  
Old 04-20-2010
I know the account exists because I can see the account information within the passwd file; I also used the account several days ago without any problems. I can also "su" to that account name without any problems. The OS is also showing the owner / group information for the account without any problems.
# 4  
Old 04-20-2010
That's not enough for a password to be set/changed. Your account is probably missing from the /etc/shadow file. You probably never logged in under that account.
# 5  
Old 04-20-2010
Yes, the user account is within the shadow file, and has a password set. As I stated before, I have logged in and used this account several times before.
# 6  
Old 04-20-2010
Then you'll need to provide more evidence about what's going on. Possibly a locked out account. Please copy/paste the precise command and error message you got when trying to change the password and the output of:
Code:
id
grep username /etc/passwd
grep username /etc/shadow

# 7  
Old 04-20-2010
grep oracle /etc/passwd
oracle:x:122:120Smilieracle:/u01/app/oracle:/bin/ksh
grep oracle /etc/shadow
oracle:uHa6fqtxFULe6:14687::::::

as root, su to oracle

su - oracle
id
uid=122(oracle) gid=120(dba)

as root, try to change password
passwd oracle
passwd: User unknown: oracle
Permission denied
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