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03-09-2009
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Automatic Service Request (ASR) Resources for System Administrators
This topic page provides information on the Automatic Service Request (ASR) feature for Sun servers. ASR is an automatic fault-reporting feature that is included with SunSpectrum service contracts and warranties for selected Sun servers. When your Sun server detects a specific set of hardware faults, ASR automatically opens a Sun service request, without anyone having to call Sun service to report the problem. When Sun receives the fault notice, often the problem is diagnosed and the fault is resolved before you notice any problems, which reduces your downtime.
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