The Web Help Desk is a Web-based helpdesk softwaresystem that allows you to dynamically assign,track, and fulfill all of your technical supporttrouble tickets and customer service requests withease, all through an intuitive Web-based interfaceand two-way email integration. The Web Help Desksoftware also provides seamless asset discoveryand remote control integration with Apple RemoteDesktop and LANrev Client Manager.License: SharewareChanges:
The behavior of the "Select..." large list popupwindow in various components was fixed. Editingthe client defined "CC:" was fixed. Survey emailinvitation sending was fixed. The date override ina tech note is no longer able to save a null notedate by mistake. The "Download PDF" button labelfor assets no longer incorrectly says "DownloadTSV". The FAQ Editor category selector nowcorrectly shows only request types that areenabled for FAQs. Other minor bugs were fixed.



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