Support Incident Tracker (or SiT!) is a Web-basedapplication for tracking technical support callsor emails. It can manage contacts, sites,technical support contracts, and support incidentsin one place. You can send and receive emaildirectly from SiT!, attaching files and recordingevery communication in the incident log. SiT! isaware of Service Level Agreements, and incidentsare flagged if they stray outside of them.License: GNU General Public License (GPL)Changes:
This release builds upon the stable 3.33 platformand adds many new features and improvements toexisting features. Among many new features arebetter searching, triggers, an improved portal,refreshing dashlets, and better language support.

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