I need a script that would email me when the fax queue goes down. How would I go about doing this? Our fax queue drops a few times a week and if I don't catch it fairly quickly it gets backed up really fast which makes the users a little unhappy...

I am new to Unix-AIX.

We are running Unix-AIX 6 running Activant Eclipse ERP
We also have an Exchange Email Server which is used to email orders from the Eclipse System on UNIX.

I would appreciate any help on this!!

Presumably when the FAX queue has "gone down" it no longer send faxes?
How do you tell from within Unix that the FAX queue has "gone down"?
What do you then do to fix the fax queue because that could be automated also?

Correct, faxes cease to be sent out when the queue goes down.
The state of the device "modem1" goes to "not running" I run vfxstat -a to see the status of the modems.
I run a command that was created before I started here called "fixfax" which restarts the vsi-fax service.

Could I do some sort of IF > THEN statement? I don't have much script writing experience at all.

Okat here goes:

#!/bin/sh
PATH=/usr/bin:/path/to/fax/commands
export PATH

FAXSTATUS=`vxfstat -a`
FAXTEST=`echo "${FAXSTATUS}" | grep "not running"`
if [ -n "${FAXTEST}" ]; then
  date > /tmp/mailfile
  echo "Fax not running." >> /tmp/mailfile
  echo "Status =" >> /tmp/mailfile
  echo ${FAXSTATUS} >> /tmp/mailfile
  fixfax
  sleep 3
  echo "Status after running fixfax =" >> /tmp/mailfile
  vxfstat -a >> /tmp/mailfile
  mailx -s "Fax has gone down" user@domain.com < /tmp/mailfile
fi

looks like this will work. only problem is when fixfax is run it requires you to hit the enter key, is there a way to do that? Could I just leave out fixfax? I really just need it to notify me.

It will be a case of trying a few things, e.g.:

echo "" | fixfax

fixfax <<EEOOFF

EEOFF

#!/usr/bin/expect
spawn /path/to/fixfax
expect "please press enter:"
send "\r"
expect eof