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Old 06-25-2009
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Mac OS X: No audio from certain multimedia content

Some audio applications may change your computer's audio settings to a sample rate that is too high for other applications to use. In this situation, system alert sounds still work, and does iTunes, but other applications may have no sound (audio output). This document applies to Mac OS X 10.3 or later and applications that use QuickTime 6 or later for audio, such as Safari and Quicktime Player. This can happen on Macs that support high sample rates (higher than 48000 Hz): iMac G5 Mac mini (all models) Power Mac G5 models that support sample rates higher than 48000 Hz PowerBook G4 support sample rates higher than 48000 Hz MacBook MacBook Pro iMac (Early 2006) and later Mac Pro For example, if you play an Internet movie in Safari, it will make no sound; if you open a QuickTime movie on your computer, QuickTime Player reports the following error (and the movie will have no audio): "You may experience problems playing a sound track in (Movie Name).mov because a software component needed by the movie could not be opened."

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