Printer Setup Issues


 
Thread Tools Search this Thread
Operating Systems HP-UX Printer Setup Issues
# 1  
Old 08-22-2006
Printer Setup Issues

We have several printers setup to send the print file to a specific IP address and place in a specific folder based on printer selection (this is a Win2000 Server). The issue we are having is before sending the file, I do a lpstat for the printer and it shows ready and waiting. We send the job to the printer...the print job sit forever in the queue and shows that the destination is down and is waiting for it to come up.

We have in the past restarted the print service and sometimes the files will release, but that has not worked the last couple of times.

We are pretty much stumped any help/suggestions would be great
# 2  
Old 08-24-2006
I assume the printer is in fact enabled as you say it is ready and waiting.
Is this a REMOTE printer?
If so I have seen these daisy chained in such a way that one queue is leading to another a queue which leads to a printer.
If this is your case.
This can cause many problems (other than not passing options) namely that the queue you are monitoring thinks it is up and available when in fact the next queue in the line is disabled (HPUX will disable printer queues based on connectivity loss) or perhaps the scheduler is in fact stopped on the next machine.
Find out the destination and trace it all the way to the physical IP of the printer. Note if the destination is an older Xerox it will be setup as remote queue no matter what.
# 3  
Old 08-24-2006
Eronysis,

Thanks for your input.

This is setup as Remote printer with its destination as IP address with a queue name of uschecks. This queue is actually a folder on the machine.

Once the file arrives to the destination folder, we open up software which takes that file and sends it to an actual printer.

We have found that if we restart the print services on HPUX that sometimes the file will in-fact leave the queue and arrive in the folder. In some cases it will not. It doesn't seem to matter if the software is up or not.

We did some tracing today and our network folks continue monitor.

Any addl feedback you can provide may help us further troubleshoot.

TU again

Kurt
# 4  
Old 08-28-2006
The print scheduler will most often restart(from the begining) a job stopped during such a restart. I have also seen remote queues such as yours hang when a printer is renabled without a lpshut and lpsched following it, although this was mostly on my legacy 10.10 and 10.20 environments. These things can be real bears but persistence pays off Good Luck!
# 5  
Old 08-28-2006
Again, thanks for your input. As we have done a bit more investigation, the receiving server has a specific LPD service (Microsofts get disabled) to handle unix jobs provided by a 3rd party software. This service was not always running or in some instances it did not shut down properely and appeared to be running (or at least unix thought it was).
Login or Register to Ask a Question

Previous Thread | Next Thread

10 More Discussions You Might Find Interesting

1. Hardware

Printer Setup

Hi, I have set up an HP printer, model 2300, on an Integrity server sunning on HP-Ux B.11.31 using the Jetdirect Printer Installer For Unix, version E.10.34. This particular printer is printing the same job multiple times and I cannot figur out why that is. Is ther perhaps a flag in the... (1 Reply)
Discussion started by: Koketso
1 Replies

2. HP-UX

Printer Setup - Model

Hi, I have set up an HP printer, model 2300, on an Integrity server running on HP-Ux B.11.31; using the Jetdirect Printer Installer For Unix, version E.10.34. This particular printer is printing the same job multiple times and I cannot figur out why that is. 1. Is there perhaps a flag in... (0 Replies)
Discussion started by: Koketso
0 Replies

3. Red Hat

printer setup issue

I am a linux newbie who is in over his head.... We have a 3rd party company hosting our servers and they are running RHEL 4 (actaully is is OEL, but Oracle just rebranded RH) they installed a bunch of printers on the servers there. Our application prints but the formatt is off. When we had the... (0 Replies)
Discussion started by: jayjabour
0 Replies

4. Linux

Printer Setup(s)

I'm so frustrated. I have almost no experience with setting up printers and networking through Linux. That being said, I need some help. In fact, I don't even know if this setup is possible, and for all I know, I might need a Window's solution. I'm a hardcore Linux guy, so talk to me that... (0 Replies)
Discussion started by: drewrockshard
0 Replies

5. AIX

Cannot setup a printer queue

So I've got this asc file that someone sent me for setting up a Zebra printer on AIX. When I use smit or the command line I get this error when I try to setup the printer up: File /usr/lib/lpd/pio/predef/master does not exist. The master file is there. This only happens when I setup a... (2 Replies)
Discussion started by: Hurmoth
2 Replies

6. UNIX Desktop Questions & Answers

printer/filter setup

trying to get my laserjet to print under FC5. Got APSFILTER; what to answer to question 'parallel or serial printer port when it is USB? Do I need an updated filter software? I tried 'parallel', get 'permission denied when I try lp or lpr command- thanks- Marshall (2 Replies)
Discussion started by: blann
2 Replies

7. Solaris

Printer Setup

How do you add a HP network printer on a Sun Solaris Unix box? I have the IP address of the printer. I try using the admintool tool, but am confusing about setup the printer to connect to the IP address... (4 Replies)
Discussion started by: racquetbal
4 Replies

8. IP Networking

printer port setup

Does anybody know how to add a printer from network in Solaris 10 using IP settings? according to our IT support, in order to add this printer in Windows XP we introduce it as a local printer which is connected to a port with an IP address, like 128.79.44.110. Anyway I don't know how it can be done... (3 Replies)
Discussion started by: arash05
3 Replies

9. UNIX for Dummies Questions & Answers

HP-UX printer setup

Hi, not entirely sure if this should be here or IP networking for dummies... I am trying to set up a new printer remotely (large office). The people at the other end have no problems printing to it from a Microsoft environment (Word, Excel, etc). However, they are unable to print to it from Unix... (4 Replies)
Discussion started by: Ypnos
4 Replies

10. UNIX Desktop Questions & Answers

Local Printer Setup

Hi to all, A real virgin to unix, so sorry for such a basic question. Have a older unix terminal with crashed server. Software resides to terminal. Don't have network printing capabilities. I removed network printer and gone local, but don't know how to redirect the device for local... (3 Replies)
Discussion started by: Rogie
3 Replies
Login or Register to Ask a Question